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Holiday Inn Arenas Hotel Cancun

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Holiday Inn Arenas Hotel Cancun
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3.5
out of 5
Holiday Inn Arenas Hotel Cancun [edit info]
Blvd. Kukulcan Km 2.5 Zona Hotelera
Cancun, Mexico
Description:The Holiday Inn Cancun-Arenas is a beautiful Mediterranean-style beach front hotel, perfect for both couples and family. It is located right in front of the calm Cancun beaches and has the best location in the Hotel Zone. The property is 2.5 km from downtown, 13 km from the airport, 6 km from the stadium and 6 km from the convention center.With a nice, warm environment and surrounded by beautiful gardens, the Holiday Inn Cancun-Arenas has a walk way that brings you a gorgeous view, going from Cancun downtown to the heart of the Hotel Zone, where night clubs, shopping malls and restaurants are located.The hotel is near “Wet And Wild” Aquatic park, a golf course, and an interactive aquarium and dolphins show. Other popular area attractions include: Plaza La Isla (Cancun’s biggest outdoor shopping mall), Xcaret Park, Aquatic Park “Garrafon” on Isla Mujeres, Isla Mujeres (diving, biking, etc.), “Rancho “Grande” (horse ride), Playa del Carmen, Cozumel Island, the archeological Mayan ruins at “Chichen Itza” and the archeological Mayan ruins at “Tulum.” For the All Inclusive Plan, all meals are served at the International Buffet Restaurant. There are snacks next to the pool, Italian specialties a “La Carte” for the dining option & The Ocean Grill Tequila a “La Carte (Reservation required). Domestic drinks are served at the Lobby bar, Pool Bar and the Theater Bar. Room service with a limited menu and hours is also offered. ). There is a daily activity program, night entertainment and a kids club. “Ocean Grill Tequila” Alfresco Restaurant, a totally new concept in Cancun merges, in a delicate way, Mexican Cuisine grilled specialties with a traditional Caribbean atmosphere. The restaurant, facing the ocean, is refreshed by the marine breeze from Isla Mujeres bay and framed with Cancun’s soft, white sand. Starting November 2007: introducing specialties such as Salmon au Tequila, Grilled Surf and Turf, Shrimp Burritos with tequila scent and fresh basil, delicious Mexican desserts, Mexican and Mayan Exotic flambeau Coffee. The hotel offers beautiful and comfortable rooms with an ocean or lagoon view. A number of quality services are offered and facilities are offered to our guests. Rooms have air conditioning, cable/satellite TV, coffee maker, hairdryer, iron/ironing board, telephone with voice mail, private bath, in room safe, in room pay movies, work desk, internet access and alarm clock. The hotel has a business center, concierge, fitness center, handicapped rooms, meeting/banquet facilities, non smoking rooms, restaurants, bars, lounges, room service, self laundry, gift/sundry shop, fitness center, ice machine, tour desk, currency exchange, parking, outdoor pool, game room for kids, babysitter services, a beach, dry cleaning services, business services, multilingual staff, live entertainment, elevator(s), wireless high speed internet access, a car rental desk and non-motorized water sports.
Amenities:Business Center, Room Service, High-speed Internet, Fitness Room, Restaurant, Parking, Swimming pool, Pets Allowed, Handicap Accessible, Concierge, Valet Parking, Tour Desk, Massage / Beauty Centre, Bar / Lounge, Gymnasium, Elevator / Lift, 24 Hour Reception, Babysitting / Child Services, Air Conditioned, Non-Smoking Rooms, Interior Corridors, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, Security Guard, Cable / Satellite TV, In Room Movies, Bath / Hot Tub, Porters, Coffee / Tea Maker, Hair Dryer, TV, Laundry service
Description:
The Holiday Inn Cancun-Arenas is a beautiful Mediterranean-style beach front hotel, perfect for both couples and family. It is located right in front of the calm Cancun beaches and has the best location in the Hotel Zone. The property is 2.5 km from downtown, 13 km from the airport, 6 km from the stadium and 6 km from the convention center.With a nice, warm environment and surrounded by beautiful gardens, the Holiday Inn Cancun-Arenas has a walk way that brings you a gorgeous view, going from Cancun downtown to the heart of the Hotel Zone, where night clubs, shopping malls and restaurants are located.The hotel is near “Wet And Wild” Aquatic park, a golf course, and an interactive aquarium and dolphins show. Other popular area attractions include: Plaza La Isla (Cancun’s biggest outdoor shopping mall), Xcaret Park, Aquatic Park “Garrafon” on Isla Mujeres, Isla Mujeres (diving, biking, etc.), “Rancho “Grande” (horse ride), Playa del Carmen, Cozumel Island, the archeological Mayan ruins at “Chichen Itza” and the archeological Mayan ruins at “Tulum.” For the All Inclusive Plan, all meals are served at the International Buffet Restaurant. There are snacks next to the pool, Italian specialties a “La Carte” for the dining option & The Ocean Grill Tequila a “La Carte (Reservation required). Domestic drinks are served at the Lobby bar, Pool Bar and the Theater Bar. Room service with a limited menu and hours is also offered. ). There is a daily activity program, night entertainment and a kids club. “Ocean Grill Tequila” Alfresco Restaurant, a totally new concept in Cancun merges, in a delicate way, Mexican Cuisine grilled specialties with a traditional Caribbean atmosphere. The restaurant, facing the ocean, is refreshed by the marine breeze from Isla Mujeres bay and framed with Cancun’s soft, white sand. Starting November 2007: introducing specialties such as Salmon au Tequila, Grilled Surf and Turf, Shrimp Burritos with tequila scent and fresh basil, delicious Mexican desserts, Mexican and Mayan Exotic flambeau Coffee. The hotel offers beautiful and comfortable rooms with an ocean or lagoon view. A number of quality services are offered and facilities are offered to our guests. Rooms have air conditioning, cable/satellite TV, coffee maker, hairdryer, iron/ironing board, telephone with voice mail, private bath, in room safe, in room pay movies, work desk, internet access and alarm clock. The hotel has a business center, concierge, fitness center, handicapped rooms, meeting/banquet facilities, non smoking rooms, restaurants, bars, lounges, room service, self laundry, gift/sundry shop, fitness center, ice machine, tour desk, currency exchange, parking, outdoor pool, game room for kids, babysitter services, a beach, dry cleaning services, business services, multilingual staff, live entertainment, elevator(s), wireless high speed internet access, a car rental desk and non-motorized water sports.
Overview:
*2 Kids under 12 are FREE, Ocean View upgrade guarantee and pay one massage and get the second free. Valid for guests staying from September 13, 2007 to December 22, 2007.*The best location in the Hot...
Room Facilities:
Air Condition, Coffee Maker, Hair dryer, Telephone + Voice Mail, Private Bath, Alarm Clock, Iron ' Ironing Board, Cable/Satellite TV, In Room Safe, In-Room Pay Movies, Work Desk, Wi-Fi in room
Description:
Mediterranean style property, perfect for couples and families, located in Cancun’s northern quietest beach.
Holiday Inn Cancun Hotel stands out as one of the best values in the hotel zone, with a charming atmosphere. This beautiful ocean front hotel features Mediterranean architecture. There is a landscaped walking path bordering the hotel stretching from downtown to the nightclub zone making shopping and exploring readily accessible. All-inclusive hotel.
This hotel offers cozy accommodations in one of the world’s most unforgettable cities. All rooms have balconies facing the Caribbean Sea or the Nichupte lagoon.
Just a short distance away from Cancun’s many attractions, activities and shopping areas, this amazing retreat provides an active social setting
Rooms:
All inclusive Standard Room - ALL INCLUSIVE RATE; 214 room with king size or double beds, connecting rooms, handicapped, smoking and non-smoking, free wireless internet access, hairdryer, safe deposit box, coffee maker, iron & ironing board, TV cable, voice mail system in room, all room have balcony facing the Ocean or the Nichupte Lagoon
Check-in:
3:00 PM
Check-out:
12:00 PM
Check-in Policy:
Rate in USD
Tax & Tips included in rate. All Inclusive rate.
Special requierments please send it to reservations@cancunarenas.com.mx
Child Policy:
CHILDREN UNDER 12 EAT AND STAY FREE CHILD OVER 12 PAY AS AN ADULT USD50 PER CHILD PER NIGHT
Transportation:
FROM THE AIRPORT TURN LEFT (NORTH) INTO BLVD. LUIS DONALDO COLOSIO. ENTERING CITY OF CANCUN, TURN RIGHT (EAST) TAKING COBRA AVE. THAT STREET BECOMES BLVD. KUKULCAN. W/C/ IS THE HOTEL ZONE
Car Parking:
Parking available / 17 spaces.
Complementary.
Registered guests only.
Facilities:
Bar, Business Centre, Business Centre with Internet, Child Minding, Children's Club, Cocktail Bar, Conference facilities, Currency Exchange Services, Direct Internet Access, Disabled Facilities, Faxing Facilities, Guest Laundry, Gym / Fitness, Hairdresser, Hotel Car Park, Lift, Massage, Meeting / Banquet Facilities, Pets Allowed, Plunge Pool, Restaurant, Safe Deposit Box, Spa, Swimming Pool, Tour Desk, Wireless Internet Access
Room Facilities:
Air-Conditioning, Balcony, Colour Television, Disabled Facilities, Ensuite (Private Bathroom), Guest Laundry, Hairdryer, Iron / Ironing Board, Laundry Service, Non Smoking Rooms, Pay TV, Pay-Per-View Movies, Radio, Room Service, Safe Deposit Box, Safe in Room, Spa, Tea / coffee making facilities, Telephone, Valet Service, Voicemail, Wireless Internet Access
Description:
Location.
  • The Holiday Inn Cancun Arenas-All Inclusive is located in Cancun, Mexico.
  • Less than three kilometers from downtown Cancun
  • Five kilometers from golf courses

Hotel Features.
  • Arenas restaurant and poolside bar
  • Seasonal outdoor pool and fitness room
  • Kid's club with game room, beach activities and movies
  • Complimentary high-speed wired and wireless Internet access

Guestrooms.
  • Complimentary newspaper delivery
  • Coffeemakers
Overview:
Check In Time - 3 p.m.
Check Out Time - 12 p.m.
Credit card required
Floors - 5
Guestrooms - 214
Hotel Renovated - 2006
Minimum check-in age - 21
Multilingual staff
Photo identification required
Porter/bellhop
24-hour front desk
Location Description:
ZONA HOTELERA
Rooms:
Standard Room-One or two beds. Desk with lamp. Complimentary wireless Internet access. Cable/satellite TV with and pay movies. Direct-dial phone with voice mail. Coffee/tea maker. Private bathroom. Hair dryer. Iron/ironing board. In-room safe.
Check-in:
3:00 PM
Check-out:
12:00 PM
Transportation:
From Cancun International Airport:
Approximate distance to the hotel is 13 km.

Attractions:
Downtown Cancun: 2.5 km
Golf: 5.0 km
Aquarium: 10.0 km
Wet 'n Wild Water Park: 25.0 km
Facilities:
Currency Exchange, Restaurant(s), Fitness Equipment, Gift shop or newsstand, Kids' activities, Concierge services, Room service (limited hours), Laundry facilities, Swimming pool - outdoor - Seasonal, Internet public area - wireless - Complimentary, Bar/lounge, Dry cleaning service, Breakfast services, Live entertainment, Poolside bar, Internet public area - high-speed - Complimentary, Arcade/game room
Room Facilities:
Air conditioning, Smoking rooms, Cable/satellite TV, Complimentary newspaper, Minibar, Housekeeping, Hair dryer, In-room safe, Fireplace, Balcony, Ceiling fan, Sofa bed, Window opens, Rollaway beds, Iron/ironing board (on request, Blackout drapes/curtains, Child care (in room, surcharge, Extra towels/bedding in room, Shower only
Description:
Take a video tour.**** ALL INCLUSIVE OPTION ALSO AVAILABLE**** KIDS FREE UNDER 12 Beautiful BEACH FRONT Hotel, Mediterranean style, perfect for couples and families. Located in front of the calm Cancun beaches. Holiday Inn Cancun Arenas with the best location in the Hotel Zone with a warm environment, surrounded by beautiful gardens, with a walk way that brings you a gorgeous view, that goes from Cancun downtown to the heart of the Hotel Zone, where night clubs, shopping mall and restaurants are located. The Hotel offers All Inclusive Plan and European Plan, beautiful and comfortable rooms with ocean or lagoon view, quality service and four star facilities. Your all inclusive package includes: - Comfortable rooms with Internet access, hairdryer, safe deposit box, iron & ironing board, TV cable, voice mail system, alarm clock and coffee maker. - All meals at the International buffet Restaurant. - Snacks next to the pool - Italian Specialties a ®La Carte® for dining option & The Ocean Grill Tequila a"La Carte" (Reservation required) - Domestic Drinks at the Lobby bar, Pool Bar and the Theater Bar. - Room service (limited menu and hours) - daily activity program and night entertainment. - kids Club - Gym.
Location Description:
BLVD KUKULCAN KM 2.5, CANCUN, QR, 77500, MX
Check-in:
1500
Check-out:
1200
Facilities:
Pool, Desk with Lamp, Lounge, Babysitting/Child Services, FAX, Porters, Sprinklers In Rooms, Email Service, Exercise Gym, Iron, Currency Exchange, Satellite TV, Outdoor Pool, Ice Machine, Room Service, Free Newspaper, In Room Movies, High Speed Internet, Laundry/Valet Services, Coffee Maker in Room, Bath Tub, Gift Shop, Fire Alarm with Light, Security, Air Conditioned, Restaurant, Guest Laundromat, Copy Service, Concierge Desk, Hairdryer in Room, Safe
Description:
Take a video tour.**** ALL INCLUSIVE OPTION ALSO AVAILABLE**** KIDS FREE UNDER 12 Beautiful BEACH FRONT Hotel, Mediterranean style, perfect for couples and families. Located in front of the calm Cancun beaches. Holiday Inn Cancun Arenas with the best location in the Hotel Zone with a warm environment, surrounded by beautiful gardens, with a walk way that brings you a gorgeous view, that goes from Cancun downtown to the heart of the Hotel Zone, where night clubs, shopping mall and restaurants are located. The Hotel offers All Inclusive Plan and European Plan, beautiful and comfortable rooms with ocean or lagoon view, quality service and four star facilities. Your all inclusive package includes: - Comfortable rooms with Internet access, hairdryer, safe deposit box, iron & ironing board, TV cable, voice mail system, alarm clock and coffee maker. - All meals at the International buffet Restaurant. - Snacks next to the pool - Italian Specialties a ®La Carte® for dining option & The Ocean Grill Tequila a"La Carte" (Reservation required) - Domestic Drinks at the Lobby bar, Pool Bar and the Theater Bar. - Room service (limited menu and hours) - daily activity program and night entertainment. - kids Club - Gym.
Facilities:
Air Conditioned, Babysitting/Child Services, Bath Tub, Coffee Maker in Room, Concierge Desk, Copy Service, Currency Exchange, Desk with lamp, Email Service, Exercise Gym, FAX, Fire Alarm with Light, Free Newspaper, Gift Shop, Guest Laundromat, Hairdryers Available, High speed internet access, Ice Machine, In Room Movies, Iron, Laundry/Valet Services, Lounge, Outdoor Pool, Pool, Porters, Restaurant, Room Service, Safe, Satellite TV, Security, Sprinklers In Rooms
Description:
Take a video tour. **** ALL INCLUSIVE OPTION ALSO AVAILABLE**** KIDS FREE UNDER 12 Beautiful BEACH FRONT Hotel, Mediterranean style, perfect for couples and families. Located in front of the calm Cancun beaches. Holiday Inn Cancun Arenas with the best location in the Hotel Zone with a warm environment, surrounded by beautiful gardens, with a walk way that brings you a gorgeous view, that goes from Cancun downtown to the heart of the Hotel Zone, where night clubs, shopping mall and restaurants are located. The Hotel offers All Inclusive Plan and European Plan, beautiful and comfortable rooms with ocean or lagoon view, quality service and four star facilities. Your all inclusive package includes: - Comfortable rooms with Internet access, hairdryer, safe deposit box, iron & ironing board, TV cable, voice mail system, alarm clock and coffee maker. All meals at the International buffet Restaurant. Snacks next to the pool - Italian Specialties a ®La Carte® for dining option & The Ocean Grill Tequila a
Facilities:
Coffee Maker, Concierge Services, Photocopy Service, Currency Exchange, Work Desk w/Lamp, Fax (For Guests), Gift Shop, Hairdryer, Restaurant on site, Iron/Ironing Board, Laundry Room, In Room Movies, Pool, Pool (Outdoor), Safe, Cable/Satellite TV, Room Service (Limited), Fitness Center, Air Conditioned, Babysitting or Child Care, Internet Access, Sprinkler in Rooms, Complimentary Newspaper
Description:

Holiday Inn Cancun Arenas is located right on the calm Cancun beaches in Cancun’s Hotel Zone, the perfect place for a relaxing beach holiday. The hotel combines a warm environment, beautiful gardens and a gorgeous view with an affordable price. There is a walk-way to the Hotel Zone centre allowing access to the area’s nightclubs, shopping mall and restaurants.

Overview:

Facilities include: outdoor pool; beach access; live entertainment; 3 restaurants (2 gourmet), 3 bars, one snack bar, daily activity programme, nightly shows, non motorised water sports, theme nights, limited room service menu (07:00-22:00), kids club, meeting facilities, business centre, gym, tabacco shop, travel agency and massage service available.


Nearby: golf course; aquatic park; interactive aquarium with dolphin show; Xcaret theme park; as stated above, restaurants, shops, nightclubs etc. in Hotel Zone centre.


All Inclusive: all meals (breakfast, lunch and dinner) at Arenas international buffet restaurant; snacks at poolside bar; Italian a la carte dining option; domestic drinks at lobby bar, pool bar and theatre bar; room service (limited menu and hours); daily and nightly activities and entertainment; kids club; gym use and meeting facilities.

Description:
Holiday Inn Cancun Arenas Hotel offers both EP and All-Inclusive Plans stands out as one of the best values in the hotel zone, with a charming atmosphere. This beautiful ocean front hotel features Mediterranean architecture. There is a landscaped walking path bordering the hotel stretching from downtown to the nightclub zone making shopping and exploring readily accessible.
This hotel offers cozy accommodations in one of the world's most unforgettable cities. All rooms have balconies facing the Caribbean Sea or the Nichupte lagoon.
Just a short distance away from Cancun's many attractions, activities and shopping areas, this amazing retreat provides an active social setting.

Please note that this property offers both all-inclusive and room only categories. Please choose the appropriate all-inclusive/inclusive room category if you would like for your stay to include meals, beverages and additional offers specific to the hotel. All-inclusive programs vary by hotel, please see hotel description for details. The price listed for room categories not designated as all-inclusive reflects only the room rate, tax and fees and will not include meals or beverages.
Overview:
Perfect for couples and families, located in Cancun Resort Area.
Check-in:
1500
Check-out:
1200
Description:
**** ALL INCLUSIVE OPTION ALSO AVAILABLE**** KIDS FREE Beautiful BEACH FRONT Hotel, Mediterranean style, perfect for couples and families. Located in front of the calm Cancun beaches. Holiday Inn Cancun Arenas with the best location in the Hotel Zone with a warm environment, surrounded by beautiful gardens, with a walk way that brings you a gorgeous view, that goes from Cancun downtown to the heart of the Hotel Zone, where night clubs, shopping mall and restaurants are located. The Hotel offers All Inclusive Plan and European Plan, beautiful and comfortable rooms with ocean or lagoon view, quality service and four star facilities. Your all inclusive package includes: - Comfortable rooms with Internet access, hairdryer, safe deposit box, iron & ironing board, TV cable, voice mail system, alarm clock and coffee maker. - All meals at the International buffet Restaurant. - Snacks next to the pool - Italian Specialties a “La Carte” for dining option (Reservation required) - Domestic Drinks at the Lobby bar, Pool Bar and the Theater Bar. - Room service (limited menu and hours) - daily activity program and night entertainment. - kids Club - Gym - Meeting facilities (Reservation required).
Description:
Featuring an elegant decor and a warm hospitality, Holiday Inn Cancun welcomes you for an unforgettable vacation. Located in front of the calm Cancun beaches, Holiday Inn Cancun Arenas All Inclusive is close to the Wet and Wild Aquatic Park, Interactive aquarium and dolphins show and Xcaret Park. Surrounded by beautiful gardens, with a walkway that brings you a gorgeous view, this hotel lies in the downtown to the heart of the Hotel Zone. The hotel offers 214 beautiful and comfortable rooms with ocean or lagoon view, quality service and comfortable facilities. The hotel offers 2 restaurants that are open for breakfast, lunch and dinner buffets and Diletto, Italian and international specialties open only for dinner. During leisure, you can work out at the gymnasium or relax at the cosy bar with a nice cocktail.
Facilities:
Business centre, Cocktail bar, Conference facilities, Gymnasium, Lobby, Parking facilities, Reception, Restaurant, Safe deposit box
Room Facilities:
Air conditioning, Cable / Satellite TV, Hairdryer, In-room safe, Internet access, Iron and ironing board, Private bathroom / Ensuite, Tea and coffee making facilities, Telephone, Voice mail
Description:
Boasting a stunning beach front location, the Holiday Inn Cancun Arenas Hotel is surrounded by beautiful gardens and offers a gorgeous view on Cancun downtown.Guests at this Holiday Inn Hotel will find swimming pool, restaurants, bars, room service (limited menu and hours) children club, and gym.The ideal choice to enjoy the wonderful Cancun beaches, this hotel also offers the ideal accommodation for a relaxing holiday with all the family.
Cancellation Policy:
Reservation must be canceled two days prior to arrival in order to not incur in a charge equal to the first night's stay per room to your credit card. Taxes may apply. Failing to call or show before check-out time after the first night of a reservation will result in cancellation of the remainder of your reservation.
Facilities:
Bar, Restaurants, Room service - limited hour, Outdoor swimming pool, Iron and ironing boards in room, Safe, Telephone, Cable TV
Description:
This modern hotel was renovated in 2006 and comprises 214 rooms on 5 floors. It has an entrance hall with 24-hour reception, a currency exchange facility, car hire, a travel agent, a hotel safe and lift access. In addition to this guests have access to shopping amenities for tobacco and more, childcare, conference facilities, Internet access, medical assistance, laundry and room services, a kids' club and parking for those arriving by car. For guests' refreshment there is a bar and hotel restaurants.
Description:
This modern hotel was renovated in 2006 and comprises 214 rooms on 5 floors. It has an entrance hall with 24-hour reception, a currency exchange facility, car hire, a travel agent, a hotel safe and lift access. In addition to this guests have access to shopping amenities for tobacco and more, childcare, conference facilities, Internet access, medical assistance, laundry and room services, a kids' club and parking for those arriving by car. For guests' refreshment there is a bar and hotel restaurants.
Description:
The Holiday Inn Cancun-Arenas Hotel is located in Cancun making it one of the best hotels to stay at while in town.
All 214 rooms at the hotel are well-appointed with necessary amenities to ensure that each guest's satisfaction.
These top-class facilities are complemented to excellent services to meet the needs of visitors to Cancun.
For your reservation at the Holiday Inn Cancun-Arenas Hotel, simply submit your dates and complete our secure online booking form.

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User Reviews:
From: Christopher, Arlington, VA
Date of Stay: July, 2008
Good deal for an oceanfront room! Right on the Caribbean. Beautiful beach, but with some sea grasses. Away from most of the tourist chaos. Right beside the a bus stop. Cheap beer.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: April, 2008
My husband and I had a great time. The staff was the best part of the whole vacation. I look forward to seeing them again.
 
From: Mario
Date of Stay: July, 2008
I would stay here only if there wasnt another hotel available. My room with the view was great.
 
From: Kimberly, Larkspur
Date of Stay: June, 2008
It is a nice looking hotel and on the beach. But one day when there wasn't that many people on the beach and practically no one under thier beach umbrellas, the staff tried to kick out two people from the hotel next door. This is a vacation for many people and just the fact that the staff was so worried about making a point about it upset me a little. I could understand if it was busy and there was many people, but there was not. Hospitality was lame, the first night that we got there I wanted to get a drink at the bar. Since I dont speak very good Spanish, I couldnt understand that the bartender wouldnt serve me a drink without a wristband. You would think that when we checked in that the staff would have let us know that we needs to buy all inclusive wristbands to drink or eat anything. Then the last day we were there, I guess for the wristbands the front desk staff had to cut the braceletts the next day. I did not know that since they are trying to tell you many things and cut the wristband myself. My last day there I was angry, plus they charged me $4.50 for every phone call that was made, all local calls in Cancun, and even an 1-800 number. I would never stay there again just for the fact that I left there feeling like my money was stolen from me.
 
From: mark
Date of Stay: June, 2008
It definitely is a lower class hotel with not a nice beach nor nice water and not hospitable.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: February, 2008
We had a great time.I can say nothing bad about the staff and their hotel.There was no stealing,nothing dirty,the staff were top notch.IF you wanted a 5 star then walk up the road.Dont put down a hotel that works hard and puts alot of effort into their business.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: January, 2008
todo su personal son muy amables.A very clean Room, I liked it every thing.
 
From: Yolanda
Date of Stay: May, 2008
If you are looking for an inexpensive way of enjoying Cancun this is a good option, it is far from the crowds which we prefer and you can take the bus anywhere you want to. If you dont care about luxury but a descent place to sleep this is a good option. I also liked that tips are included; the hotel organizes activities free of charge! It was a pleasant stay.
 
From: Milton
Date of Stay: May, 2008
Very clean, huge room, friendly and very helpful staff, good access to the pool and beach.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: December, 2007
This hotel work well for us for one night as we were short a night for our timeshare. The accommodations were clean and comfortable with all the amenities of a standard hotel. I am concerned about the safety of you valuables while using the in-room safe. When we arrived to the room with our bellman (x), we found the safe needed to be recoded as someone had locked it. It tock our bellman just 2 minutes to unlock the safe with his special screwdriver and a master key and using a reset code of 1234. I have read other reports from travels who claimed to have money gone missing from their in room safe so we declined to use this service. A few hours after check in our phone ran and someone was asking us if the accommodations were fine, this made me a bit suspicious. I went to the in-house safe and locked it up with no contents and marked the safe door with a small peace of paper and proceed down stairs to the hotels dinner entertainment. We found the buffet and floor show entertaining and would recommend this, there is a lobby bar that is well stocked with domestic drinks and they make a killer slush drinks. On return to our room at 9 pm, I checked our in house safe and found that mark and paper had been moved and someone indeed was in our room and safe. Nothing was taken from our room as we had our valuables and passports with us. I am so happy for the remarks other travelers that have shared as we could have been another victim in this regards. I made it a point to share our experiences with other quests that were staying at the hotel, as it would appear the management was not interested in changing any of their policies.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: September, 2007
My husband and I recently returned from staying at The Arenas, and would never return. The hotel wasn't very nice and there was construction going on while we were there. I would check to see that it was all complete if you were to go there. I didn't really like the location it is at the very end of the "Hotel Strip" so to go anywhere outside the hotel you would have to walk, take a taxi, or bus. The food was ok....nothing exciting, and the same food the whole week, not much varity. If you are planning on being at a beach you see in the pictures, don't stay here. There is seaweed all over and it is not a beach I would want to go to again...we actually went to another hotel to go to their beach.The worst part about our stay there was upon returning to our room from dinner that night in the theater, we found out safety box open and 120 missing from it. We know it was locked before we left, so this meant a staff member entered our room without permission and had a way to get into our box. The management was kind and somewhat helpful, but we didn't get our money back, free nights, nothing! Needless to say we were pretty mad and will never return!
 
From: Haya
Date of Stay: April, 2008
This is the locals hotel, we only saw one other American couple during our 3 nights stay, the music was too loud around the pool, so, you can't just relax in your room and sleep in after 10:00am, they also has parties in the evenings that lasted till 10:00pm, the staff tried to speak English, but, their English was very poor, they understood the main expressions, but, I couldn't get out point across when an error happened, our room was accesses despite the do not disturb sign, and they placed a crib that we never asked for.
 
From: Patti
Date of Stay: April, 2008
The beach area was full of sea weed. The facility itself was poor. No hot water, the room safe never worked properly and there was no room service available. A toilet in another room on our floor overflowed and it flooded the hallway and also our room. There was no discount or any consideration given for all of the inconveniences during our stay.
 
From: Claudia
Date of Stay: April, 2008
We did not pay much, but it would have been better to pay more and get a better place to stay. We stayed the last night of our trip and all of us were disappointed with room, food, front desk and beach.
 
From: Murray
Date of Stay: April, 2008
The hotel was well situated and convenient to all modes of transportation. The room was large and very clean. The swimming pools were well maintained. The Diletto restaurant was excellent, unfortunately it is closed on Sunday and Monday. The Arenas Buffet was not exciting. The food was just fair, though the pastries were quite good.
 
From: yosef
Date of Stay: April, 2008
Hope to be in this hotel many times.
 
From: Tina
Date of Stay: March, 2008
Good for a short stay, very close to public bus which is super cheap to ride. Staff is nice and helpful if you have any needs or questions.
 
From: Sukanya
Date of Stay: March, 2008
Laid back. Liked non-mega style hotel. We'll go back.
 
From: Roger
Date of Stay: January, 2008
We enjoyed the all-inclusive feature. Although the staff still seemed to expect tips. We loved the ocean view. The hotel has been completely redone with marble floors and brilliant white walls and ceilings. The buffet, as buffets go, was a feast for the eyes and stomach. Their Oceanside Mexican restaurant was romantic with the moon full and the food delightful. We dined twice in their Italian restaurant and loved the entire experience. We'd go back again if Cancun is in our plans. However, Lisbon, Madrid, London, Paris, Berlin, Prague and Oberammergau come first.
 
From: Ignacio
Date of Stay: November, 2007
The hotel is clean, the staff is friendly. It's not terrific but I can't expect that for this type of hotel i.e. it's not a 5 star hotel. I got what I paid for and I was happy with it.
 

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Based on 20 reviews



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