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Barcelo Maya Caribe Beach Hotel Puerto Juarez

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Barcelo Maya Caribe Beach Hotel Puerto Juarez
User Rating
4.2
out of 5
Barcelo Maya Caribe Beach Hotel Puerto Juarez [edit info]
Carretera Cheumal Puerto
Puerto Juarez, Mexico
Description:The hotel has 202 single rooms, 192 doubles, 12 junior suites and 2 master suites. All rooms come with a king or queen-size bed, terrace or balcony, fully equipped bathroom, minibar, air conditioning, heating, Internet access, satellite TV, telephone and safe. The complex has a total of 6 restaurants. The complex has two swimming pools with Jacuzzi; a playground and ""Micky Maya"" kid's club; the ""Capit�n Morgan"" discotheque featuring international music; several shops selling gifts, liquor, cigarettes, souvenirs and jewelry; a gym, sauna, Jacuzzi, Turkish bath, beauty salon and medical center.There are also 3 tennis courts, a sports track, volleyball, French bowls, a gym, aerobics, basketball, mini-golf, dance classes, soccer, table tennis, badminton, shuffleboard, rifle shooting, darts and billiards in addition to a full range of water sports including windsurfing, sailing, water skiing, scuba diving, snorkeling, kayaks, catamarans, pedal boats, sunfish, sea tricycles, aqua-gymnastics, waterpolo and water basketball.The hotel has two halls which can be converted to six event rooms with capacities ranging from 45 to 350 people, fully equipped with the latest audio-visual equipment, perfect for organizing all kinds of business and social events. Club Premium gives guests the following services: personal check in, late check out, Concierge Service, Internet for Free, Pillow selection, Club Premium Lounge, etc.**10% off spa treatments for our guests staying from August 23, 2007- October 31, 2007.*** Complimentary bottle of wine in your room for guests staying October 7-31, 2007.**
Amenities:Business Center, Room Service, High-speed Internet, Fitness Room, Restaurant, Parking, Swimming pool, Handicap Accessible, Concierge, Tour Desk, Massage / Beauty Centre, Bar / Lounge, Gymnasium, Elevator / Lift, 24 Hour Reception, Babysitting / Child Services, Air Conditioned, Non-Smoking Rooms, Tennis Courts, Free Breakfast, Golf Course, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Medical Assistance Available, Safe-Deposit Box, Sauna, Security Guard, ATM / Cash Machine, Mini Bar, Cable / Satellite TV, In Room Movies, Bath / Hot Tub, Wake-up Service, Meeting Rooms, Kitchenette, Coffee / Tea Maker, Hair Dryer, Complimentary Toiletries, Modem / Data Port, TV, CD Player, DVD Player, Private beach, Laundry service
Description:
Location.
  • The Barcelo Maya Beach Resort All Inclusive is located on a white-sand beach in Xpu-Ha in the Riviera Maya, Mexico.
  • Four kilometers from Puerto Aventuras
  • 17 kilometers from Xcaret ecological park
  • 22 kilometers from Playa del Carmen

Hotel Features.
  • Outdoor pools, a fitness center, watercraft and a miniature golf course
  • Health spa with saunas, steam rooms, a spa tub and massage rooms
  • Eight restaurants and bars

Guestrooms.
  • Dial-up Internet access
  • Cable television
  • Minibars


All-Inclusive Rate Plan:
All-inclusive amenities and resort fees are determined by the property and are subject to change.
Plan Includes:
  • Breakfast, lunch and dinner buffets at resort restaurants, snack foods, specialty-restaurant dinners, based on length of stay and 24-hour room service with per-plate delivery surcharge
  • Unlimited domestic-brand drinks at restaurants and bars and in-room minibar with soft drinks, beer, water
  • Non-motorized water sports and equipment, including kayaks, snorkeling gear, windsurfers, small sailboats, pedal boats, water polo and basketball, pool volleyball and aerobics and introductory scuba-diving lesson in pool
  • Land activities and equipment, including miniature golf, pitch-and-putt golf, tennis, bocce, horseshoes, basketball, beach volleyball and soccer, ping-pong, pool, darts and giant outdoor chess
  • Supervised activities for children ages 4-12 in open-air, thatched-roof palapa and on playground

Plan Does Not Include:
  • Gift shop snack foods
  • Snorkeling trips, scuba diving courses, certification, and trips; motorized water sports
  • Use of in-room video game console
  • Massage and beauty products, treatments and services
  • Optional or outside tours and excursions
  • Laundry and dry cleaning services
  • Child care outside of club hours
  • Business services, including telephone, fax, Internet access
  • Airport departure tax, transfers, local transportation, and additional incidental purchases

Overview:
Check In Time - 3 p.m.
Check Out Time - 12 p.m.
Credit card required
Deposit required upon check-in
Doorman/doorwoman
Floors - 3
Guestrooms - 1,020
Minimum check-in age - 21
Multilingual staff
Photo identification required
Porter/bellhop
Tour assistance
24-hour front desk
Location Description:
BEACH
Rooms:
Standard-One king bed or two double beds. Garden-view balcony or ground-floor patio furnished with cocktail table, two chairs. Two reading chairs inside. Shower/tub combination. TV with pay movies, video-game console (surcharge). Ceiling fan in addition to air conditioning. Bathrobes. Minibar with soft drinks, beer, water.

Standard Room Club Premium-One king bed or two double beds. Dial-up Internet access. Cable/satellite TV with pay movies and video games. Clock radio. Coffee/tea maker and minibar. Complimentary newspaper. Iron/ironing board. Hair dryer and complimentary toiletries. In-room safe.
Check-in:
3:00 PM
Check-out:
12:00 PM
Transportation:
From Cancun International Airport:
Approximate distance to the resort is 73 km.

Follow signs to the Riviera Maya.
Continue past Puerto Aventuras.
The resort is located on the left.
Attractions:
Puerto Aventuras: 4.0 km
Xcaret: 17.0 km
Playacar Golf Course: 20.0 km
Playa del Carmen: 22.0 km
Cozumel Ferry Dock: 24.0 km
Tulum: 40.0 km
Facilities:
Steam Room, Complimentary Breakfast, Coin-Operated Laundry, Dry Cleaning Service, Sauna, Barbecue Grill(s), Beauty Salon, Business Center, Poolside bar, Restaurant(s), Safe-Deposit Box - At front desk, Coffee in lobby, Massage-treatment room, Concierge desk, Swimming pool - outdoor, Event catering, Gift shop or newsstand, Swimming pool - children's, Elevator/lift, Security guard, Parking (Complimentary), Nightclub, Currency exchange, Room service (24 hours), Medical assistance available, Swim-up bar, Internet public area - dial-up - Fees Apply, Health club, Spa Tub, Bar/lounge, Conference room(s)
Room Facilities:
Electronic/magnetic keys, Child care (in room, surcharge, Internet access - surcharge, Makeup mirror, Bathtub only, Bathroom scale, Shower/tub combination, Blackout drapes/curtains, Bottled water in room (complim, Turndown service, Wake-up calls, Complimentary newspaper, Cable/satellite TV, Smoking rooms, Television, Air conditioning, Internet access - dial-up, Bathrobes, Minibar, Housekeeping (daily), Coffee/tea maker, Iron/ironing board, In-room safe, Hair dryer, Complimentary toiletries, Clock radio, Video-game console, Ceiling fan, Climate control, Voice mail, Pay movies, Rollaway beds, Window opens, Cribs (infant beds) available
Description:
Sitting on a private beach and surrounded by national parkland, the Barcelo Maya Beach Resort All-Inclusive is approximately 60 miles from the bustle of Cancun, and 50 miles from Cancun International Airport. The 1020-room all-inclusive hotel features varied day and night entertainment programs for all ages, including a disco with international music and the Micky Maya children's area. A 2 mile white-sand beach lined with hundredrs of palm trees is protected by a coral reef offshore. Two swimming pools, jacuzzi, lobby shops, Mariachi orchestra, tennis, gym, spa and water sports center are located on the property.

Barcelo Maya offers three dining options, including a buffet restaurant, a Mexican restaurant, and a restaurant on the beach. Three bars include the lobby bar, entertainment bar, and swimming pool bar.

The array of sports offered by the hotel ranges from snorkeling and windsurfing to aerobics and volleyball. Guest services include car rental, medical center, room service, nanny service, currency exchange, and laundry.

The hotel's location on the Costa Maya puts it within easy reach of the Mayan ruins at Tulum and the shops and restaurants of Playa del Carmen. Its white-sand beach setting is prime for a variety of outdoor activities in a natural setting.

A total of 612 rooms (1224 beds) includes 591 Standard Rooms with one king-size bed or two double beds; 18 Junior Suites with two double beds, sofa bed, separate living area, and seaview; and three Master Suites with one king-size bed, jacuzzi, dining room, and seaview. All rooms feature a terrace, full bathroom, air conditioning, satellite television, hair dryer, ceiling fan, mini bar, telephone, safe, and 110v outlets.

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Overview:
Sitting on a private beach and surrounded by national parkland, the Barcelo Maya Beach Resort All-Inclusive is approximately 60 miles from the bustle of
Check-in:
1500
Check-out:
0000
Description:
The hotel has 202 single rooms, 192 doubles, 12 junior suites and 2 master suites. All rooms come with a king or queen-size bed, terrace or balcony, fully equipped bathroom, minibar, air conditioning, heating, Internet access, satellite TV, telephone and safe. The complex has a total of 6 restaurants. The complex has two swimming pools with Jacuzzi; a playground and ""Micky Maya"" kid's club; the ""Capit�n Morgan"" discotheque featuring international music; several shops selling gifts, liquor, cigarettes, souvenirs and jewelry; a gym, sauna, Jacuzzi, Turkish bath, beauty salon and medical center.There are also 3 tennis courts, a sports track, volleyball, French bowls, a gym, aerobics, basketball, mini-golf, dance classes, soccer, table tennis, badminton, shuffleboard, rifle shooting, darts and billiards in addition to a full range of water sports including windsurfing, sailing, water skiing, scuba diving, snorkeling, kayaks, catamarans, pedal boats, sunfish, sea tricycles, aqua-gymnastics, waterpolo and water basketball.The hotel has two halls which can be converted to six event rooms with capacities ranging from 45 to 350 people, fully equipped with the latest audio-visual equipment, perfect for organizing all kinds of business and social events. Club Premium gives guests the following services: personal check in, late check out, Concierge Service, Internet for Free, Pillow selection, Club Premium Lounge, etc.**10% off spa treatments for our guests staying from August 23, 2007- October 31, 2007.*** Complimentary bottle of wine in your room for guests staying October 7-31, 2007.**
Overview:
The Barcel� Maya Caribe Beach is situated right on the gorgeous Riviera Maya beach, on the east coast of Mexico, surrounded by a lush 500,000 square meter nature reserve.
Facilities:
Iron & Ironing Board
Room Facilities:
Telephone, Iron ' Ironing Board, Air Condition, Mini Bar, Cable/Satellite TV, Hair dryer, In Room Safe
Description:

Barceló’s newest project on the Yucatan Peninsula in the Mayan Riviera (this hotel scheduled to open December 2007). The Barceló Maya Palace fuses a relaxing oceanfront sanctuary with 5-star luxury. The hotel is located right on the beach.


Guests are entitled to use all activities, restaurants, bars, services and amenities found at our 5 Mayan Riviera all inclusive resorts.


Overview:

Facilities include: various swimming pools; spa and wellness facility; 2 buffet restaurants (international buffet and Hacienda-style buffet) with sea-views; 3 beach restaurants (Rancho Grande, Captain Morgan and Mariachi); 3 a la carte restaurants (French, Brazilian and Caribbean cuisine); various bars; entertainment programme; 2 childrens clubs; room service and snacks; dive shop; sports and activities (7 tennis courts; aqua-aerobics; snorkelling; beach volleyball, etc.).


All Inclusive: welcome drink; buffet meals (breakfast, lunch and dinner) at all buffet restaurants in the complex; dinner in all speciality restaurants (French, Brazilian and Caribbean restaurants.); Unlimited locally-produced alcoholic (beer, wine, house liquor and cocktails) and non-alcoholic drinks (soft drinks, coffee, etc.); lunch and snacks in the restaurants by pool area (sandwiches, burgers, hot dogs, etc.); 24-hour room service (extra charge of $3 per item ordered); complimentary in-room coffee and tea, digital safe, mini-bar with locally-produced drinks, use of the fitness centre (with sauna, Jacuzzi and Turkish bath) and pool towels, chairs and hammocks; day and night-time entertainment programme; discotheque admission; childrens club admission (ages 4-8 and 9-12).

Description:
Hotel Barceló Maya Beach is a high quality property located in the wonderful Puerto Aventuras town, in Mexico. Visitors will also enjoy its delicious gastronomic specialties and the friendliness of the Mexican people. Guests will be pleased with the numerous services offered by the hotel, such as an Internet Point, outdoor swimming pool, garden, discotheque, fully equipped meeting and conference facilities, a basketball, tennis, volleyball courts, a fitness centre, a mini golf course and several bars and restaurants. A wellness centre featuring a Jacuzzi, sauna and Turkish bath is at quests' disposal.
Cancellation Policy:
In case of late cancellation a total of one night stay will be charged to the corresponding credit card as a "no show charge".
Facilities:
Entire property is air conditioned, Lift/elevator, Access for disabled, Credit card accepted, Garden, Free parking, Private parking, Baby sitter, Nursery, Internet/Email services, Discotheque, Entertainment program, Bar, Pool bar, Restaurants, Laundry service, Shops in the hotel, Room service - 24 hour, Front desk - safety deposit box, Front desk - 24 hour, Front desk - fax service, City tour, City guide, City maps, Tourist information, Conference room, Meeting room, Outdoor swimming pool, Mini golf, Tennis court, Basket ball, Volley ball, Aerobics, Fitness center, Sauna, Turkish bath, Hydromassage Jacuzzi, Spa/wellness centre, Individually controlled air conditioning, Soundproof rooms, Cot available upon request, Room terrace, Hairdryer in room, Safe, Non-smoking rooms available upon request, Mini bar, Direct dial phone, Satellite TV, Facilities for disabled people, Writing desk, Groups welcome, Congress facilities
Description:
Spectacular all inclusive complex with a total of 1020 rooms in two adjacent sections (985 standards, 30 junior suites and 5 master suites). The Barcelo Maya Beach is a 5 star resort with 612 rooms. The Barcelo Maya Caribe is a 5 star resort with 408 rooms. The entire complex is built in the Mayan architectural style located on the beach and is set in the midst of lush tropical gardens.
Check-in:
03:00 PM
Check-out:
12:00 PM
Attractions:
Activities: outdoor pool
sauna/jaciuzzi
theatre
bar
live entertainment
disco
in room movies
Dining: all inclusive meal plans
breakfast, 7am-10:30am
lunch, 12:30pm-3pm
dinner, 6:30pm-10pm
snacks, 10:30pm-6:30am

Buffets Beach And Caribe
* Casual International

Don Quijote
* 6pm-10pm
* Formal Spanish cuisine
* Reservation Required Restrictions Apply

El Agave
* 6pm-10pm
* Formal Mexican cuisine
* Reservation Required Restrictions Apply

Rancho Grande
* 10:30am-6:30pm
* Snack Bar

Capitain Morgan
* 10:30am-6:30pm
* Snack Bar
Indexes: Cozumel - 40km South To The Property

Playa Del Carmen - 25 Km South

Xcaret - 15 Km South

Tulum - 30 Km North

Cancun - 90 Km South

Xel-Ha - 15 Km North
Facilities:
AM/FM Alarm Clock, Bar/Lounge, Beach, Business Center, Coffee Maker in Room, Concierge, Fitness Center or Spa, Hairdryers Available, Laundry/Valet Services, Meeting/Banquet Facilities, Mini Bar, Modem Lines in Room, No Smoking Rooms/Facilities, Parking, Pool, Restaurant, Room Service, Safe Deposit Box, Television with Cable
Description:
Barcelo Maya Beach Resort is a perfect place for you to reside and explore the surrounding areas.
Situated right on one of the best beaches of the Mayan Riviera on Mexico's Caribbean coast, the Barcelo Maya Beach Resort offers visitors the chance to explore a multitude of natural landscapes of rivers, lakes and freshwater lagoons. Here you will find several archaeological sites revealing the mysteries of Mayan culture as well as endless kilometres of fine sandy beaches offering a plethora of outdoor activities like diving, snorkelling and trekking. The resort offers a total of 1000 rooms that are individually furnished with a host of modern amenities. You can dine at the onsite restaurant that serves a variety of delicacies. Conference facilities are also available for people on business travel. During leisure, you can simply laze around the swimming pool or relax at the jacuzzi.
Facilities:
Cocktail bar, Conference facilities, Internet access, Jacuzzi / Whirlpool, Lobby, Reception, Restaurant, Room service, Swimming pool
Room Facilities:
Air conditioning, Balcony / Terrace, Cable / Satellite TV, Hairdryer, Heating, In-room safe, Iron and ironing board, Mini bar, Private bathroom / Ensuite, Telephone
Description:
General DescriptionA perfect choice for those traveling on leisure , the Barcelo Maya Tropical Beach is a well-known all inclusive hotel. LocationBarcelo Maya Tropical Beach offers guests a chance to relax outside the hustle and bustle of the city. In addition to being close to the Sandy Beach , all of Riviera Maya's best attractions can be found very near this hotel . RecreationIf outdoor activities and fun in the sun sounds like a fun way to spend your day, look no further then the Barcelo Maya Tropical Beach . An afternoon spent reading, relaxing, or sun-bathing by the outdoor pool is sure to relax away your cares. AccommodationA variety of categories for rooms and suites are available to accommodate a family of any size. Featuring over-sized beds and luxury amenities, guests of the Barcelo Maya Tropical Beach are sure to enjoy their stay.
Description:
The elegant, modern hotel offers 5 floors with a total of 1020 rooms and guests have access to the 50 hectares of beautiful tropical gardens that surround the hotel as well as to the impressive reception pavilion. Amongst the facilities count a foyer with a 24-hour reception desk, various shops, a hairdresser's salon, 6 bars, an open-air nightclub, a large theatre, 2 buffet restaurants and 2 air-conditioned à la carte restaurants (offering Spanish and Mexican cuisine) as well as a beachside restaurant. Guests may additionally make use of the public Internet terminal, room laundry and medical services, the child-care service (kids' club for those aged 4 to 10 years of age), a babysitting service (for an additional fee) as well as a car park and a garage.
Description:
The Barceló Maya Beach is located right on the best beach in the Mayan Riviera; on the Mexican Caribbean coast. Its magnificent facilities are surrounded by a lush 500;000 square-meter natural park.
Facilities:
Bar, Jacuzzi, Sauna, Barber/Beauty Salon, Basketball Court, gift/sundry shop, GYM, Limited Medical Services, Meeting/Banquet Facilities, Playground, Pool, Restaurant(s), Sailing, Tennis, Volleyball Court
Room Facilities:
Telephone, Cable/Satellite TV, Coffee Maker, Hairdryer, In Room Safe, Individual Climate Control, Mini Bar, Private Bath
Description:
The Barceló Maya Beach is located right on the best beach in the Mayan Riviera, on the Mexican Caribbean coast. Its magnificent facilities are surrounded by a lush 500,000 square-meter natural park.it offers an excellent variety of facilities and services that will make your stay an unforgettable one.
Facilities:
Air conditioned, Bar/Snack/Café, Dicsotheque, Entertainment, Gymnasium, Jacuzzi, Kayak, Mini-Golf, Outdoor Swimming pool, Restaurant, Sauna, Shopping, Tennis, Turkish Bath
Description:
With its central location, Barcelo Maya Beach Hotel is within easy reach of most tourist attractions and business addresses in Playa Del Carmen.
The Barcelo Maya Beach Hotel boasts a convenient location with modern amenities in every guestroom and superb service.
The hotel creates a balance of rich culture and modern convinience to ensure you a memorable stay.
Please complete our secure online booking form by entering your period of stay.
Description:
The entire complex is built in the Mayan architectural style located on the beach and is set in the midst of lush tropical gardens.
Location Description:
NEARBY AIRPORT * Cancun - 85km (50 miles) south
Facilities:
Room Service (Limited), Hairdryer, Pool, Concierge Services, Coffee Maker, Safe Deposit Box, Mini Bar, Cable/Satellite TV, Business Center, Non-Smoking Room, Beach, Meeting Facilities, Internet Access, Restaurant on site, Fitness Center
Description:
Barcelo Maya Caribe Hotel, Xpu Ha is situated right on the gorgeous Riviera Maya beach, on the east coast of Mexico, surrounded by a lush 500,000 square meter nature reserve. Together with the Barcel� Maya Beach, this hotel forms part of the Barcel� Maya Beach Resort. With the "Barcel� All Inclusiv...

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User Reviews:
From: Reviewer has requested to be kept anonymous.
Date of Stay: July, 2008
One of the worst weeks of my life, service was really bad, I request a none smoking and got a smoking room and the answer to my complaints was "let me get the ashtrays out", really a very cheap hotel, I will never get back to it, I rather stay at the "secrets or royal hideaway or Ritz Carlton" I go every year never going to get back I rather stay at a Hotel 6. One point on them beach is great.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: June, 2008
This was a great resort. It is beautiful and the employees are friendly/great. The pools and waterpark were great for our kids, and they had lots of activities for the kids to do. There was always some form of entertainment, and the night shows were very entertaining. The only drawback was the food was not the best. We enjoyed breakfast, but were not real impressed with the food for lunch and dinner. I would highly suggest this resort for families...we will definitely go back again!
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: June, 2008
Got off to a bad start in Cancun had 3 planes land at once and only one girl to get everyone thru customs. Resort was too far away from airport. Would never use Olympus Tours again (stay way from them) the cab fare would have been 1/2 of the amount that the two of us were charged. After dropping off one group our van broke down we were stuck on the side of the road while the driver was flagging down any bus that came along after 20 minutes in the heat we finally flagged down a taxi and paid to get to our hotel. We landed at 3:00 pm and finally got to our resort at 7:30 pm. The staff did not have a record of our payment I booked thru travel website and had a copy of my payment email with me thank god. Room was nice grounds were beatiful. Our safe was broken, we called the maintenance department and they came right away and fixed it. Quite a few of the staff did not speak English at all. Front desk does not make change in US dollars you can only get pesos. The food was terrible same food everyday and the buffet areas were outside and extremely hot. Best place was Captain Morgan's. If going to any of the other restaurants guys have to wear long pants. They tell you you need to wear pants to Captain Morgan's but you don't.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: July, 2008
The grounds were immaculate and extremely well kept. Landscape was beautify, the picture of paradise. If you want a resort with a nice beach then you can't do much better than this resort. The pools were huge. The buffets were O.K. but the a la carte resturants on the resort were very good. There are 4 or 5 a la carte resturants and they give you tickets to go to 2 of them. If you want more you have to pay 15.00 extra but it's worth it because the food is good. Make reservations for them early because they book up fast. The rooms are clean and up to date. The servers, waiters, and housekeeping are very courteous and accomadating. I have read many bad reviews about this resort, however my stay was GREAT. Remember this resort is huge. It is made up of 5 different resorts grouped into one large complex, so if you don't like walking don't stay at this resort.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: April, 2008
Written by a well-traveled, global vacationer. Went in late April, 2008. Hotel complex is outstanding (we were in Maya Beach, but other hotels looked equally well cared for). Grounds meticulously maintained. Number of things to do or beach chairs to do nothing whatsoever in- amazing. Pools are huge, clean and always inviting. Quality, variety and quantity of foods left us gob smacked. Can't comment on quality of adult beverages, but needed nothing more. Service in all areas was outstanding- helpful, timely, and efficient. Beach sand a bit rough with coral rocks about, but beautiful long-stretch with excellent snorkling mere feet from the sandy shores was exciting. We saw many types of sea life as well as living coral less than 100' from our beach chairs. Nightly live entertainment (no extra cost) was of a high quality and every night featured a different show with good casts. Another favorable aspect is that this hotel chain seems to have embraced eco friendly practices wholeheartedly. There are many aspects of the property that show they are trying to do their part to dimish their negative impact on the environment. Negatives would include: rooms with adjoining doors add to noisy hotel factors, beds are hard, but feather beds on top of mattresses made them more comfortable, smoking in a lot of public areas (but no smoking areas always available), there were quite a lot of kids around even for a non-school break time, and we didn't get the type of room we requested (king bed, no adjoining room). We had serious issues with a warring, drunken couple in room above us, but management was quick to respond, very apologetic, and they eventually moved us. All in all, a wonderful time was had by all (that would be two adults).
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: June, 2008
We loved every bit of this vacation. It was relaxing and fun all the time. The food choices were different every day that we were there and the speciality restaurants were superior. We felt the staff was always helpful and genuine in wanting us to have a great experience. The only downside was sometimes getting a bartenders attention to get a drink. There was no rhyme or reason as to who got served and who waited for a long period. The activitiy staff made everything fun and I have picky teenagers. They loved this vacation!
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: November, 2007
The trip started with the rude front desk staff. no service. no follow through. The floors in the rooms were filthy, the linens stunk the pillows and beds were as hard as rocks. The tv controllers in both of our rooms did not work. The air conditioning in one of our rooms was broken. The safe was broken. Several of the lights did not work. We reported these to the front desk several times to no avail. The bellman up front was supposed to have a van waiting for us one day alas, they did not schedule as planned either. bar service is very slow. on several occasions we had to serve ourselves. Some wait times 20-25 minutes. This is not a four star hotel. Neither is it cheap. On a 1-10 scale I would give it a 3.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: June, 2008
It was our first time to Mexico and an all inclusive. Everything was wonderful from the grounds to the hotel service. The beach had very few rocks and not far from our hotel. Would highly recommend this resort , can't wait to go back!!!! The Barcelo has somethings for everyone.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: April, 2008
My family just returned from visiting Barcelo Maya Beach resort. The place is outstanding, the grounds are beautiful and well kept. The pools are great, we spent alot of time there. They have basketball and ping pong tournaments to keep kids busy. While the overall service is great the people work really hard to make sure all your needs are met, they are very slow in responding. Our bathroom toliet backed up and it took them 4 hours to come to our room, after we called and went to the front desk 3 times! Otherwise everything was great, they clean and mop your room twice a day and keep everything really clean. We will definatley visit Barcelo again.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: May, 2008
The vacation was great. Wish it had been longer. Staff went out of their way to help us arrange transportation, meals, etc (and this was before tipping). Never worried about safety at the resort. Didn't find the drinks watered down and the food was great, different choices each meal in the buffet and the alacart meal was exquisite. Plan on going back soon.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: July, 2007
Very very beautiful beach. Staff very friendly and accessible. They are also ready to go out of their way to do things when something not available. Food was reasonable, great variety but some things are not the greatest taste. However, there is always something that tastes good and it is still value for the money. I wish rooms are larger, but again, I would probably have to pay more money for something like that. Air conditioning was working impeccably which was one of most important things for me. Bars are well stocked and entertainment is reasonable. All in all we had a very memorable vacation. Highly recommended.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: May, 2008
This was our offices second time going to this resort for our annual office trip, and it just keeps getting better! Even with some initial trouble at check-in, our stay was amazing. The staff handled the problems quickly and was very accommodating. The rooms were clean and the grounds were beautifully manicured. The buffets offer something for everyone, and the a la cart restaurants are DELICIOUS! I highly recommend the Italian restaurant, Capri. I love the fact that anytime you pass a staff member in the hallways, they always say ?Hola!? to you. Even if they only do it because they have to, it is a nice touch and made me feel very welcome here. Make sure to check out the ?loud pool? for lots of fun daily activities like pool volleyball and bingo! If you?d like to shop more than just the mall and shops that are on the resort, you can take the ?collectivo? Evening entertainment is great, there are shows every night and a rockin? disco on site. We went at the end of May, and there were no bugs, a HUGE plus! Overall, you can?t beat this place, it has everything you could ask for at an affordable price!
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: April, 2008
After finally getting to the hotel, at least 70 minutes travel time, we were thrilled to drive up to a beautiful lobby with marble and fountains. It was down hill from there. None of the advertised kids activities for ages 9-12; plentiful but poor buffet food; awful restaurants (we couldn't get into the steak place but heard it was good); lack of cleaning the rooms even when you tip or complain; watered down drinks in tiny cups at the bars; disgruntled staff. However, if it is the day they hand out the surveys you can count on prompt service, smiling faces and a very accomodating staff. No wifi in the rooms, or the lobbies; have to go the the convention center for fee based wifi. One hotel of five totally 5000 rooms pretty much sharing facilities. Pools are beautiful, fitness is fine but litterally an outdoor room, beach has very soft sand but watch out for the concrete under the sand.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: February, 2008
We had a 4-night stay in February for a pre-wedding trip since we're not going on a honeymoon after we get married. It was beautiful and we've decided that we're going to go to celebrate our anniversary every 5 years. Pros: The staff was wonderful, always wanting to please, the rooms were great, the pool bars were AWESOME, the food at the a la carte restaurants was delicious, the beaches were beautiful and there were so many activities and non-motorized water sports to do that we felt we didn't even have to leave the resort. We thought we might feel trapped, but there was so much to do, it didn't matter. Also went on the snorkeling excursion. Costs 40 USD, but TOTALLY worth it. Cons: The beds aren't very comfortable and the buffet food is just ok -- also, be prepared to have a little tummy issues, no matter where you go in Mexico.Tips: if you want to take out a hobi (mini-catamaran) and you've never done it before, schedule a free lesson. Make dinner reservations for your a la carte restaurant the day you get there. Make sure you have a ride to the airport when you leave. Be prepared for "Mexican time." 30 minutes always means 1 hour, 45 means 1 1/2 hours. If you ask them how long it takes, know that they might not be totally accurate.Have a great time! We did. You will be completely satisfied.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: February, 2007
My wife and I stayed at the Barcelo Caribe and it was fantastic. Clean, large beach, lots of pools, decent shows, nice room,beautiul grounds and friendly staff. I would definitely recommend this hotel to anyone.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: February, 2008
We had a great time. The place is VERY nice and VERY clean. All the staff was great. The food was so-so but the fish was fantastic. The Steak was great and all in all we would go back HOLA
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: January, 2008
This hotel was the best. Greeted by hotel staff with a tropical drink and easy check-in. Food, great food everywhere. All staff great you by name after initial introduction and encourged you to relax and have fun. My stress from work just disappeared and my husband andI even had time for quality romance. The staff advised shopping onsite or in town. Met a lot a friends from all over the world, who I still keep in contact. My new friends and myself (along with my husband) are planning on returning in January. Staff was even great with check-out. Luggage was picked up on time and the continetal breakfast was nice. We didn't want to leave.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: June, 2007
My two girlfriends and I went for the weekend. We loved the whole experience. Friendly staff as well as travelers. Pool, beach, activities are grand. Restaurants are fabulous, buffets are okay.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: January, 2007
Absolutely Wonderful stay. I couldn't have asked for a better time!
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: October, 2007
We traveled to Mexico in October and had a wonderful stay at the Colonial Barcelo resort. We have traveled to many all inclusives in Mexico and the Caribbean and we really liked this one. The property is beautiful, rooms were very clean, staff was attentive and helpful. The beach was beautiful! Great snokeling we saw lots of big fish and rays. It was nice to have more than one resort to go to and several restaurants to pick from. While we were there they were just finishing construction on the new Barcelo Palace Resort. Next year we plan to return and stay at this property. You can't go wrong with this resort. There is something for everyone!
 

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