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User Rating
Carretera Playa Del Carmen
Riviera Maya, Mexico
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| Whether it is a weekend retreat or longer stay, Dreams Tulum Resort and Spa All Inclusive emerges to be the perfect getaway that provides upscale surroundings and combines fun and relaxation with the ancient world of the Maya. Conveniently located along a stretch of magnificent white sandy beach in the Riviera Maya, this all-inclusive resort is just 5 minutes drive from Tulum and about 30 minutes from Playa del Carmen. This beautiful resort boasts 458 finely appointed luxury suites and rooms that are tastefully decorated in a contemporary Mexican style with colonial marble mosaics. The resort offers 4 a-la-carte and a buffet style restaurant that serves a variety of delicious dishes for you to feast on. Besides, there are 4 beautiful bars and lounges that range from high energy to quiet and intimate, ideal for winding down after a hard day's work. The main ballroom available on-site has a break out capacity of 5 rooms that cater for your important private events. Relax and rejuvenate at the in-house world-class spa that features a menu of more than 30 restorative treatments and hydrotherapies to choose from, steam room, dry sauna, yoga classes and more. The resort also offers a fully equipped fitness centre, swimming pool, children's swimming pool, tennis, ping pong, diving clinic, weekly beach party, water aerobics and a host of other activities. |
| Business Center, Room Service, High-speed Internet, Fitness Room, Restaurant, Parking, Swimming pool, Airport shuttle, Handicap Accessible, Concierge, Valet Parking, Tour Desk, Massage / Beauty Centre, Bar / Lounge, Gymnasium, Elevator / Lift, 24 Hour Reception, Babysitting / Child Services, Air Conditioned, Non-Smoking Rooms, Free Breakfast, Golf Course, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Medical Assistance Available, Multilingual Staff, Safe-Deposit Box, Sauna, Security Guard, Mini Bar, Refrigerator, Cable / Satellite TV, In Room Movies, Connecting Rooms, Bath / Hot Tub, Porters, Wake-up Service, Meeting Rooms, Coffee / Tea Maker, Hair Dryer, Complimentary Toiletries, Modem / Data Port, TV, CD Player, Private beach, Laundry service |
Description:
In a location that only nature could have conceived, the Dreams Tulum Resort and Spa epitomises tropical elegance whilst being only a stone's throw from the mystical Mayan ruins. With walls adorned with ancient Mexican art and the architecture lending a colonial flavour to this retreat, the hotel combines outstanding facilities, barefoot luxury and striking Mexican flavour.
Check-in:
03:00 PM
Check-out:
12:00 PM
Attractions:
Dining: A wealth of culinary experiences await you at the Dreams Tulum where you will find dishes from both land and sea. The resort offers five restaurants which include Italian, Sushi and of course Mexican. The Dreams Tulum also has 4 bars, including a beach bar which is ideal for sunset cocktails.
Leisure: Enjoy extensive leisure facilities from relaxing on the stunning white sandy beach, to cycling round the Mayan Ruins, or even exploring the ancient Cenote Caves and subterranean tunnels. Additionally, the hotel has a fully equipped Spa as well as a state-of-the-art Fitness Centre. Guests are also offered complimentary use of all non-motorized sports such as snorkeling, kayaking, windsurfing and sailing. An xplorer Kids Club is available for children.
Facilities:
24 Hour Front Desk, AM/FM Alarm Clock, Babysitting/Child Services, Bar/Lounge, Beach, Coffee Maker in Room, Concierge, Fishing, Fitness Center or Spa, Free Newspaper, Free Parking, Golf, Hairdryers Available, Handicapped Rooms/Facilities, Laundry/Valet Services, Meeting/Banquet Facilities, Mini Bar, No Smoking Rooms/Facilities, Parking, Pool, Restaurant, Room Service, Television with Cable, Tennis
More photos from:
| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2008 |
| 1) For a so called 4-star hotel, we were given a room with a giant crack in the bathroom sink, no bath tub and the shower handle comes off. 2) They put us on the first floor and we left our swim wear to dry overnight on the patio. . 3) the staff was friendly and helpful. 4) Food at the Sea Grill and the Italian restaurant was delicious, buffet is only good for breakfast only and compared to other resorts, this buffet is tiny. 5) Beach was very rocky. I felt very sorry for the 2 lone workers who was cleaning up the seaweed every day on the beach. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: June, 2008 |
| This was our 3rd time to Mexico near the Playa/ Tulum area and definately disliked the Dreams Tulum Resort the most. The grounds were were not kept up especially around the soccer field - gym area as fences were not repaired and the area had not been mowed in weeks. The room was clean but the A/C was definately insufficient as we had to put a towel under the door and close the patio curtains completely to get the room near 78 degrees. The service was poor while attending the buffet especially when you needed coffee or your drinks filled at the table. Part of the rear lobby area was under construction the whole time we were there as the floor tiles were being replaced. Also, getting service around the pool area was sparse. The beach area was nice but a little too rocky to enjoy most of the beach. We attended a wedding while we were there and the wedding couple mentioned that they were confronted with several hidden service charges that they were not aware of. The restaurants were difficult to get into with over an hour wait. After the wait, our group set down for dinner and the restaurant mentioned that they may need to charge an additional 15 per person? Keep in mind that this is an all inclusive resort. The resort is over priced and there are much nicer and newer resports in Playa Del Carmen for the same cost. I do not recommend this resort. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: May, 2008 |
| This was our third trip in three years to Dreams Tulum. It was as great as ever. We spent a week with our grown sons. We enjoyed the restaurants especially the Asia (try the spring rolls). We ate at the Mexican everyday for lunch. We are members of the "I Prefer" which gets you an upgrade if rooms are available. We were upgraded to the newer section - the rooms were great. The Hotel had a bottle of wine and a fruit basket deliveried to our room the first night which was a really nice. The dive shop was great. We did the discover dive and then went out two other time. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: May, 2008 |
| The resort was beautiful with well kept grounds. The staff was very helpful for the most part. I found getting your room cleaned at 4 or 5 in the afternoon very inconveinent. The Seaside Grill was great and we ate several meals there. The evening buffet left a lot to be desired, but that could be a matter of taste. Plenty of activities and overall the staff was great with few exceptions.Tulum is in the middle of nowhere. This is a great resort to relax and enjoy the beach and su, but If shopping and partying outside the resort is your pleasure, this is may not be the resort for you. This is why we would not return to Dreams, 1 1/2 to 2 hour ride from the airport depending on who your driver is. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: May, 2008 |
| My husband and I just returned from a wonderful week at Dreams Tulum. In reading some of the reviews I was apprehensive. The resort is 1.5 hours away from the airport - so if you are looking to be close to airport or other areas this is not the place for you. If you are looking to be able to relax - this is a great place. We did have a few problems at check in but that was taken care of very quickly. Food was very good and waits for dinner where never longer than 30 mins(except at the Seaside Grill at lunchtime). Room Service was very prompt and the food was fresh. We did request an upgrade to a garden room in the Dreams section. I am glad we did. The Hacienda section was a longer walk to the pool and did not have as pretty of a view from the balcony. The rooms were very clean although we did find the weekend staff to not be as quick to cleaning the rooms. We found the entire staff to be very helpful and attentive. This is a friendly family resort so expect that there are chiildren in the pool area and around the resort. Overall this was one of our best vacations and would highly recommend Dreams Tulum. I am already looking to book at another Dreams resort. |
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