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Emporio Hotel Acapulco

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Emporio Hotel Acapulco
User Rating
3.1
out of 5
Emporio Hotel Acapulco [edit info]
Costera M Aleman 121 Fracc Magallanes
Acapulco, Mexico
Description:The highlight of this charming hotel is that all its guestrooms boast a magnificent ocean view. All guestrooms are carefully and beautifully appointed. The rooms are thoughtfully equipped with modern amenities for your comfort and convenience. Experience unparalleled world-class service provided by the dedicated and friendly staff. Nothing is too much trouble for the staff as they efficiently and
Amenities:Business Center, Room Service, High-speed Internet, Fitness Room, Restaurant, Parking, Swimming pool, Handicap Accessible, Concierge, Valet Parking, Massage / Beauty Centre, Bar / Lounge, Gymnasium, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Air Conditioned, Non-Smoking Rooms, Tennis Courts, Golf Course, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Medical Assistance Available, Multilingual Staff, Safe-Deposit Box, Sauna, Security Guard, News Stand, ATM / Cash Machine, Mini Bar, Refrigerator, Cable / Satellite TV, Secretarial Service, Bath / Hot Tub, Porters, Wake-up Service, Florist, Meeting Rooms, Kitchenette, Coffee / Tea Maker, Hair Dryer, Modem / Data Port, TV, Laundry service
Description:
Emporio Acapulco is located at the beach on Acapulco's Gold Coast and is conveniently situated 15 miles from the Acapulco International Airport. This hotel is only three miles from the downtown area. Emporio Acapulco is just the place for those who like to be where the action is. Boasting a great location, high customer service standards and excellent accommodations, this is your ideal home away from home. Emporio Acapulco is well-appointed and has an authentic Mexican decor. The hotel contains 419 rooms all with an ocean view and balcony. Accommodations include cable television, individual climate control, telephone, non-smoking rooms, clock radio, extra beds available and air conditioning. Emporio Acapulco provides guests with three exquisite on-site restaurants: Arka Martini & Sushi Bar- a sophisticated and ambient environment offering a large variety of sushi and cocktails, Sunset Lounge providing guests with a magnificent and tasty buffet dinner combining Thai flavors with Mexican and La Isla Bar & Grill, an informal environment ideal for appetizers and snacks. Many other activities are available at Emporio Acapulco. For sports and exercise lovers, they offer facilities for volleyball, soccer, aerobics and more. For water sports, guests can jet ski, water-ski, windsurf, snorkel, fish-a variety of activities for all ages. Other activities include golf, swimming with dolphins and much more. These activities may include an extra charge.For the business traveler, this hotel offers various indoor and outdoor contemporary and sophisticated facilities for meetings, conferences, presentations, expositions, banquets, etc. Rooms can hold up to 800 people and include the needed equipment and space. Other events like weddings and parties can also be done at this hotel. **There is a mandatory charge of $3 per person for Bellboy and a $1.50 per room per night Maid charge payable by guest upon arrival.****Our property is proud to offer you more than one swimming pool, and to keep them looking great, we will be servicing our main pool from Sept 1st through early November 2007. The other 2 pools will still be available for your use during this time.***
Facilities:
Business Center, Concierge, Currency Exchange, Parking, Bar, Non Smoking Rooms, Room Service, Dry Cleaning Service, Gift/Sundry Shop, Laundry/Valet, Meeting/Banquet Facilities, Pool, Pool Bar, Restaurant(s), Safe Deposit Box
Room Facilities:
Air Condition, Mini bar, Telephone, Cable/Satellite TV, Clock-Radio, Coffee Maker, Coffee/Tea Making Facilities, In Room Safe, Refrigerator

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User Reviews:
From: Rita, Houston, TX
Date of Stay: October, 2007
They where remodeling one of the pools so it and the restaurant it encircles were both closed. The �Sushi Bar� was just a bar, no food of any kind. The Sunset lounge was closed for private parties the whole tine we where there. The pool up top where the Sunset lounge is located is designated only for private rental all the time. Really sucked paying for an all inclusive package to find out only one of the four restaurants they are suppose to have was actually open for general guests. The room smelled musty. However it did not aggravate my allergies that tend to be severe around mold so I know the room was clean. The accommodations, was comfortable. The staff was very pleasant. BIG PROBLEM: They do not accept traveler�s checks!!!! And will not cash them for you. So if you plan to go out on a Sunday evening, when all the banks and money exchanges are closed make sure you cash your checks somewhere else. We had to walk down the street to �Clarion Suits� to get some cashed to be able to go out to dinner since all the hotels restaurants where closed. Unlike some we did not have any trouble with the staff not speaking english. They where polite and friendly.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: May, 2008
This was the second hotel we went to after problems at another one. This hotel was beautiful. The rooms were really nice and the view is pretty. The bed was the most comfortable bed I ever slept in! I wrote the name down! The room was not as clean as it could have been but I have seen worse. The Adult pool was a really nice feature! Quiet! The bar was lacking service but once you called them over they were very friendly. The other pool had a nice slide! The ice was even bagged for you!! Everything was very nice in this hotel except they are not really bilingual. Some are but most are not. There is a nice mall across the street and a conveinence store for water. Its in a nice location! Very quiet and peaceful.
 
From: VERA, Los Angeles, CA
Date of Stay: June, 2007
i liked this hotel very much. very good location, hotel is very clean, all day long you can see hotel staff cleaning, cleaning, cleaning.everybody very freandly.room was big with kitchenett.beatifull view from balcony. little bit borring-no entertanment at all.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: June, 2007
The hotel is OK but the food is hit or miss. Also, the front desk staff is not exactly flexible or well-informed regarding any all-inclusive deals. You CANNOT add on any all inclusive-packages AT the hotel.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: March, 2007
Not a spring break hotel..... Ice is like gold at this place... and learn your spanish...
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: August, 2006
Do not waste your time or money on the all inclusive program. They do not even allow you to eat their sea food. During lunch, you can eat some crappy buffet or get a hamburger from the bar. They do not serve you from the beach, they only allow you to drink Corona Beer, no other brand, and after six pm, you have to go inside to a bar to get any drink rather than from the pool bars. Food was no good anyway, much cheaper to just spend it on the good local resturaunts, which were fabulous.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: June, 2006
Worst night spent in Acapulco. The beds were hard the AC could not be regulated so either freeze or turn off. It took forever to check out. I will never step foot in that hotel again
 

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