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NH Krystal Hotel Cancun

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NH Krystal Hotel Cancun
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3.8
out of 5
NH Krystal Hotel Cancun [edit info]
Pso. Kukulcan, Km 8 Lotes 9 Y 9A
Cancun, Mexico
Description:The NH Krystal is simply the best-located hotel in Cancun; just steps away form the main shopping centers, restaurants, nightclubs and entertainment.

This 8 story tower features 325 guest rooms and suites, two NH Club Krystal floors, four restaurants - including the traditional Hacienda El Mortero. Our turquoise Caribbean waters attract sports enthusiasts from around the world. Let us outfit you for fishing, scuba diving, water skiing, biking and more. Tee up at an ocean-view championship golf course, where we are happy to assist with tee times and caddy service. Then enjoy at our fully lit tennis courts or just relax at our signature Seven Columns, in our panoramic swimming pool designed to appear as if it were spilling over the ocean beyond. Both EP and All Inclusive plan available with our great "Eye for Detail" service.

Hotel Amenities:
?Handicapped Rooms/Facilities
?Restaurant
?Room Service
?NH Krystal club section
?Conference Facilities
?Pool
?Business Center
?Wireless Internet Access
?Boutique
?Gift shop
?Lighted Tennis courts
?Fitness center
?Hospitality desk
Gala dinner for Christmas and New Year's has a surcharge on All Inclusive rate
Amenities:Business Center, Room Service, High-speed Internet, Fitness Room, Restaurant, Parking, Swimming pool, Handicap Accessible, Concierge, Valet Parking, Tour Desk, Massage / Beauty Centre, Bar / Lounge, Gymnasium, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Air Conditioned, Non-Smoking Rooms, Tennis Courts, Golf Course, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Medical Assistance Available, Multilingual Staff, Safe-Deposit Box, Sauna, Security Guard, Mini Bar, Cable / Satellite TV, In Room Movies, Bath / Hot Tub, Wake-up Service, Meeting Rooms, Coffee / Tea Maker, Hair Dryer, Complimentary Toiletries, TV, CD Player, Laundry service
Description:
Location. NH Krystal Cancun Hotel rests along Punta Cancun's eastern shore, one block from Cancun, Mexico's nightclubs, shops and restaurants. The prestigious Cancún Golf Club at Pok-Ta-Pok, designed by Robert Trent Jones Jr., is just two kilometers away.
Hotel Features. Breakfast and dinner (international menu) are served in Aquamarina, a lively air-conditioned restaurant with pool and ocean views. El Mortero is a colorful dining venue that prepares Mexican delicacies. Las Velas, an open-air beachside restaurant, serves à la carte lunches, snacks and daily specials. Entertainers appear nightly in the Lobby Bar.
Complimentary wireless Internet access and ample function space accommodate celebratory parties or corporate groups. A health club includes a sauna, steam room, massage-treatment rooms and a small fitness room. A spa tub provides relaxing escape while livelier opportunities include dance classes, pool sports and bingo. A freeform pool contains a waterfall and swim-up bar, and a jetted children's pool is located near a grassy playground. An independent contractor maintains a desk at the resort for booking fishing trips and scuba-diving excursions. The resort provides snorkeling gear and boogie boards.

Guestrooms. This hotel offers 325 guestrooms in an eight-story tower. Rooms do not include balconies, but select accommodations provide window views of the Caribbean Sea. Décor includes marble-clad bathrooms with shower/tub combinations, desks and two-chair dining sets. NH Krystal Club guests are extended exclusive access to a check-in/concierge lounge with a big-screen television and a computer with high-speed Internet access. These guestrooms also include continental breakfasts, non-alcoholic beverages and afternoon cocktails. A rooftop terrace and plunge pool afford views of the Caribbean Sea and Nichupté Lagoon.

Expert Tip. When winds periodically render the ocean unsafe for swimming along the resort's shoreline, calmer waters at the public beach are located within a short distance of the hotel.

Meal & Beverage Rate Plan:
Meal & Beverage items and resort fees are determined by the property and are subject to change.

European Rate Plan:
Amenities and services at this property which are included in the Meal & Beverage Rate Plan, may not be included in the European Rate Plan. Additional fees may apply.

Kids Stay and Eat Free Promotion:
Book a stay for travel through March 29, 2008, and children four years and under receive complimentary meals and lodging. Book a stay for travel March 30 through December 21, 2008, and children 12 years and under receive complimentary meals and lodging. Must book a "Meal & Beverage" rate plan to qualify. Children must be sharing guestroom with two parents/adults. No refund or credit for unused portion. Other restrictions may apply.
Overview:
Check In Time - 3 p.m.
Check Out Time - 1 p.m.
Credit card required
Doorman/doorwoman
Floors - 8
Guestrooms - 325
Minimum check-in age - 21
Photo identification required
Tour assistance
24-hour front desk
Location Description:
BEACHFRONT
Rooms:
Deluxe-One king bed or two double beds. Renovated June 2007. Trendy furnishings. Two-chair dining set. Marble floor. Complimentary wireless Internet access. 27-inch TV. Direct-dial phone. In-room safe (accommodates laptop). Minibar. Marble bathroom with shower/tub combination.

NH Krystal Club-One king bed or two double beds. Renovated June 2007. Located on seventh or eighth floor. Trendy furnishings. Two-chair dining set. Marble floor. Complimentary wireless Internet access. 27-inch TV. Direct-dial phone. In-room safe (accommodates laptop). Minibar. Marble bathroom with shower/tub combination. Room rate includes extra services such as upgraded amenities in the room, access to an exclusive rooftop terrace and a concierge-staffed lounge. Lounge amenities include a Continental breakfast, coffee and pastries during the day, and evening appetizers and house wine.

NH Romantic Ocean Front-One king bed. Terrace overlooking Caribbean Sea. Located on the first, second, and third floors. 31.5 sq m (339 sq ft). Complimentary wireless Internet access. 27-inch TV. Direct-dial phone. In-room safe (accommodates laptop). Minibar. Marble bathroom with shower/tub combination. Room rate includes Continental breakfast, coffee and cookies during the day, and evening appetizers and house wine.
Check-in:
3:00 PM
Check-out:
1:00 PM
Transportation:
From Cancun International Airport:
Approximate distance to the hotel is 22.5 km.

Take the airport access road east and follow signs to Zona Hotelera.
Proceed north on Boulevard Kukulcán.
The resort is located on the right.
Attractions:
Cancun Convention Center: 100 meters
Isla Mujeres Ferry: 400 meters
Plaza Forum (shopping, dining, entertainment): 400 meters
Pok-Ta-Pok Golf Club: 2.0 km
Plaza Flamingo (shopping, dining): 2.0 km
La Isla Mall (shopping, dining, entertainment): 2.5 km
Plaza Kukulcán (shopping, dining): 3.5 km
AquaWorld Marina (watersports): 6.5 km
Hilton Golf Course: 7.5 km
El Rey Ruins (archeological site): 8.5 km
Downtown Cancún: 8.5 km
Parque Nizuc/Wet 'n Wild (water park): 14.5 km
Facilities:
Children Stay Free - 12 Years and Under, Sauna, Dry Cleaning Service, Health Club, Currency Exchange, Poolside bar, Fitness Equipment, Restaurant(s), Swimming pool - outdoor, Gift shop or newsstand, Swimming pool - children's, Elevator/lift, Concierge desk, Meeting room (small groups), Business services, Medical assistance available, Parking (Complimentary), Beauty services, Swim-up bar, Bar/lounge, Conference room(s), Security guard, Self parking, Room service (limited hours), Steam room, Comp newspapers in lobby, Wedding services, Nightclub, Air-conditioned public areas, Shopping on site, Ballroom(s), Massage-treatment room, Television in lobby, Spa Tub, Safe-deposit box, Internet public area - wireless - Complimentary
Room Facilities:
In-room safe, Coffee/tea maker, Minibar, Cable/satellite TV, Air conditioning, Pay movies, Iron/ironing board (on request, Cribs (infant beds) available, Turndown service (on request), Clock radio, Climate control, Wake-up calls, Child care (in room, surcharge, Window opens, Blackout drapes/curtains, Electronic/magnetic keys, Television, Housekeeping (daily), Complimentary toiletries, Rollaway beds, Makeup mirror, Smoking rooms, Direct-dial phone, Internet access - wireless, Internet access - complimentar, Shower/tub combination
Description:
The NH Krystal is simply the best-located hotel in Cancun; just steps away form the main shopping centers, restaurants, nightclubs and entertainment.

This 8 story tower features 325 guest rooms and suites, two NH Club Krystal floors, four restaurants - including the traditional Hacienda El Mortero. Our turquoise Caribbean waters attract sports enthusiasts from around the world. Let us outfit you for fishing, scuba diving, water skiing, biking and more. Tee up at an ocean-view championship golf course, where we are happy to assist with tee times and caddy service. Then enjoy at our fully lit tennis courts or just relax at our signature Seven Columns, in our panoramic swimming pool designed to appear as if it were spilling over the ocean beyond. Both EP and All Inclusive plan available with our great "Eye for Detail" service.

Hotel Amenities:
?Handicapped Rooms/Facilities
?Restaurant
?Room Service
?NH Krystal club section
?Conference Facilities
?Pool
?Business Center
?Wireless Internet Access
?Boutique
?Gift shop
?Lighted Tennis courts
?Fitness center
?Hospitality desk
Gala dinner for Christmas and New Year's has a surcharge on All Inclusive rate
Location Description:
Paseo Kukulcan km9 lotes9 y Cancun, 77500, MX, Zona Hotelera
Rooms:
NH Club Krystal Room
Splendid over size rooms with fresh marble floors, casual d?cor and colorful bedspreads. King size or two double beds available, connecting rooms, mini bar, in room security box, cable TV with premium channels and on Command movies. Additional services: Private check in and check out continental breakfast, hors d'oeuvres and wine in the evenings at the club lounge as well as access to the top floor solarium and pool.

NH Romantic King Bed Ocean Front
NH Krystal Cancun offers 18 unique rooms in an exclusive setting for couples who wish to enjoy a wonderful experience, in an adult-only, ocean front section. This concept offers special amenities, discounts and preferential benefits, for couples and honeymooners.

- Terrace overlooking the Caribbean Sea. Large window with sliding door.
- A short distance from the beach.
- Free bottle of water every day. Continental breakfast. Minibar. Coffee and cookies during the day, canap?s and house wine during afternoons.
- Free access to wireless internet.
- Free access to the solarium on the 8th floor.
- 31.5 square meter room (339 sq. ft.) and 6.64 square meter terrace (71 sq. ft).
- 32" flat screen TV, Alarm clock with CD player, Safety deposit box with room for a laptop.
- Desk.
- Luggage storage with two drawers.
- Spa mattress and pad.
- Bathroom: rain shower with tempered glass door, hair dryer and vanity mirror.

All Inclusive Room
Inclusions: Deluxe room + Breakfast Buffet, Lunch, Dinner including our specialties restaurant Hacienda El Mortero, Wine of the house by the glass. *Surcharge in fine cuts, shrimps and lobster $14 USD per person +10 tax+15% service. * Drinks, domestic and selected international brands, during bars operational hours. * Snacks from 12 to 5 pm by the pool area * Non-motorized water sports available. * Free use of tennis courts during the day and Fitness Center (Massages 20% off) * Room Service * No cover at Bulldog (EXCEPT Spring, summer break and Easter Week) *All-inclusive is not applicable in minibar Items. * All tips and taxes included.All Inclusive Added Value: "Dine Out Program" Besides it's 4 on property restaurant's, NH Krystal Cancun offers 7 more dining options as part of the All Inclusive package. All 7 are nearby, well known restaurants like Hard Rock Caf?, Carlos & Charlie's and Pat O' Brien's. Reservations required at hotel's front desk. Drinks not included.

Deluxe Room European Plan
Splendid over size rooms with fresh marble floors, casual d?cor and colorful bedspreads. King size or two double beds available, connecting rooms, mini bar, in room security box, cable TV with premium channels and on Command movies. Honeymooners' Bonus: Bottle of domestic champagne and a wedding cake for two.
Dining:
A delicious variety of local and international dishes served in an air-conditioned area overlooking the pool. Try mouth-watering Mexican specialties at our breakfast buffet. Opens from 7:00 AM until 11:00 PM and can accommodate up to 185 people.
Check-in:
1500
Check-out:
1200
Transportation:
Located in the heart of the action, at Punta Cancun, just walking distance to the main shopping malls, restaurants and nightlife and across the street of the Convention Center. 20 minutes far from the airport and 20 minutes from downtown.
Facilities:
Business Center, Conference Facilities, Concierge, Handicapped Rooms/Facilities, Free Parking, Health Club, High Speed Internet, Wireless Internet, Pool, Restaurant, Room Service
Overview:
The NH Krystal Cancún, totally renovated, is located in the best area of Punta Cancún, in front of the Convention Centre and the best shops, restaurants, leisure and amusement areas as well as the sports harbour and a golf course. Enjoy its marvelous beach and the new day-beds Bali style as well as the new jacuzzi facing the ocean; the totally refurbished rooms with an elegant furniture in wood are very comfortable. Don't forget to visit the gourmet restaurant Mortero with high mexican cuisine and live mariachi music.
Rooms:
Standard Double Room -

Executive Room -

Suite -

Junior Suite -
Dining:
Restaurants & bars
-Aquarmarina
Café
A delicious variety of local and international dishes.
From 7:00 to 23:00.

-Las velas
Restaurant/Bar
Seafood and Steak entrées From 10:00 to 18:00.

-Bogart’s
Fine international cuisine with a Moroccan ambiance.
Romantic piano music. From 18:00 to Midnight.

-Hacienda el mortero
Relive the charm of Old Mexico in an authentic hacienda-style restaurant with gourmet Mexican fare at its best. From 18:30 to Midnight.

Lobby bar
The perfect meeting place. Drinks and cocktails along with two brass bands playing live music for your enjoyment. Happy Hour everyday.
From 10:00 to Midnight.
Check-in:
15:00
Check-out:
12:00
Cancellation Policy:
Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children and Extra Bed Policy: All children are welcome.
Up to two children under 12 years stay free of charge for extra beds.
Maximum capacity of extra beds in a room is 1.

Deposit Policy: No deposit will be charged.

VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Internet: Wireless internet is available in public areas and is free of charge.

Meal Plan: Breakfast is included in the room rate.

Parking: Free public parking is possible on site.

Pets: Pets are not allowed.

The hotel reserves the right to pre-authorise credit cards prior to arrival.
Comments:
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Facilities:
Parking, Restaurant, Bar, 24-Hour Front Desk, Garden, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Free Parking, Elevator, Safety Deposit Box, Valet Parking, Luggage Storage, Shops in Hotel
Activities:
Sauna, Fitness Centre, Golf Course (within 3 km), Children's Playground, Jacuzzi, Outdoor Swimming Pool
Services:
Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Internet Services, Currency Exchange, Souvenirs/Gift Shop, Car Rental, Tour Desk, Fax/Photocopying, Wi-Fi/Wireless LAN, Free Wi-Fi Internet Access Included
Description:
NH Krystal Cancún is a 5 star beach hotel in one of the most beautiful Mexican holiday spots. Its location close to several shopping centres and to the heart of Cancún's nightlife area makes it ideal for those who want to relax in a sophisticated and lively environment. The hotel features several bars, including a pool bar and a beach bar; 4 restaurants, a cafeteria, garden, VIP lounge and a business centre. Besides, NH Krystal Cancún facilities include a health and beauty centre with sauna, gym, massage service, Jacuzzi and solarium; a heated swimming pool, and several shops. The hotel offers a great amount of services, such as wireless Internet access throughout the building and an Internet Point, children entertainment activities, and babysitting service.
Cancellation Policy:
In case of no show or late cancellation 1 night will be charged, except for "2NIGHTSPENALTY" room types which incur a 2-night charge. En caso de cancelación tardía se cargará 1 noche de penalidad, excepto para las reservas "2NIGHTSPENALTY" que prevén 2 noches.
Facilities:
Entire property is air conditioned, Lift/elevator, Access for disabled, Credit card accepted, Garden, Private parking, Limousine service, Rent a car in the hotel, Baby sitter, Children's mini club, Internet/Email services, Discotheque, Snack bar, Bar, Lounge bar, Pool bar, Cafeteria, Restaurant, Roof garden, Laundry room, Shoe polishing service, Shops in the hotel, Beauty salon, Hairdresser, Currency exchange, Room service - limited hour, Front desk - safety deposit box, Front desk - fax service, Tourist information, Multilingual staff, Meeting room, Business center, Banqueting service, Gym, Fitness center, Sauna, Turkish bath, Massages, Hydromassage Jacuzzi, Spa/wellness centre, Health center, Medical service, Air conditioning, Cot available upon request, Rooms with sea view, Rooms with view available upon request, Iron and ironing boards in room, Iron and ironing board available on request, Hairdryer in room, Safe, Non-smoking rooms available upon request, Mini bar, Direct dial phone, High speed Internet connection, Radio, Satellite TV, Pay TV, Facilities for disabled people, Congress facilities, Cable TV, Wireless Internet connection, Wireless Internet connection in the entire property
Description:
On the north end of Cancun's Hotel Zone, the NH Krystal Cancun offers moderately priced accommodations next to the Convention Center and approximately six miles from downtown Cancun. The property has a prime location within walking distance to a mall with many restaurants and shops.

For onsite recreation, there are three swimming pools, watersports, daily activities, a gym, and a small stretch of beach. Dining options include traditional Mexican cuisine, international fare, cafeteria-style dining, and more. Room service is available. Quench your thirst and have some fun at the property's cocktail bar and lobby lounge. The property's Bulldog Cafe (open from 10pm to sunrise) is one of Cancun's most happening nightspots.

NH Krystal Cancun offers the option of an all-inclusive plan that includes all meals (does not include shrimp, fine cuts, and lobster), domestic and selected international drinks (does not include Bulldog Cafe), snacks at the pool area, dine-out program at select restaurants, no cover at Bulldog Cafe (except open-bar days or private events), room service, use of the gym, 20% off massages, non-motorized watersports, and all tips and taxes.The hotel offers 325 guestrooms. Standard amenities include air-conditioning, cable TV, minibars, bath amenities, telephones, and pay-per-view movies.

Please note that this property offers both all-inclusive and room only categories. Please choose the appropriate all-inclusive/inclusive room category if you would like for your stay to include meals, beverages and additional offers specific to the hotel. All-inclusive programs vary by hotel, please see hotel description for details. The price listed for room categories not designated as all-inclusive reflects only the room rate, tax and fees and will not include meals or beverages.
Overview:
325 ROOMS,DIRECT DIAL TELEPHONE,SATELLITE TV,PAY PER VIEW FILMS, MINI BAR,COFFE MAKERS,AIR CONDITIONING,SAFETY DEPOSIT BOX,TOILETRIES KIT,ROOM SERVICE,
Check-in:
1500
Check-out:
1300
Description:
25% off Promo. Valid for guests staying from January 3, 2009 through May 27, 2009 in all room types with either a European Plan or All Inclusive plan. Not valid for guests staying from January 3, 2009 through January 10, 2009 and May 21-27, 2009 Welcome to NH Krystal Cancun, The NH Krystal Cancun is located in the best hotel area of Punta Cancun, in front of the Convention Centre and the best shops, restaurants, leisure and amusement areas as well as the sports harbour and a golf course.The NH Krystal Cancun is located in the best hotel area of Punta Cancun, in front of the Convention Centre.The hotel is nearby El Rey Ruins, Tres Rios Ecopark, La Isla Shopping mall, Parque Nizuc, and Aquaworld. The hotel facilities include cocktail bar, cafe bar, lobby bar, and meeting rooms, gym, swimming pool.The hotel has 325 Rooms (including 2 NH Concierge Floors, 1 Presidential Suite, 2 Master Suites), all room's features air conditioning, telephone, satellite TV, pay per view movies, mini bar, private bath.**Guest will receive free wireless internet access and kids eat and stay free (ages 0-12) when they book an All Inclusive or European plan for travel between March 30 - December 21, 2008. Maximum two children per room shared with parents.****Please be advised Guests who book room under the All Inclusive Plan use of our Fitness Center Free of Charge and will receive 20% off our Massage service.All other guests staying at the European Plan must pay for all services**
Description:
Welcome to NH Krystal Cancun, The NH Krystal Cancún is located in the best hotel area of Punta Cancún, in front of the Convention Centre and the best shops, restaurants, leisure and amusement areas as well as the sports harbour and a golf course.The NH Krystal Cancún is located in the best hotel area of Punta Cancún, in front of the Convention Centre.The hotel is nearby El Rey Ruins, Tres Rios Ecopark, La Isla Shopping mall, Parque Nizuc, and Aquaworld. The hotel facilities include cocktail bar, café bar, lobby bar, and meeting rooms, gym, swimming pool.The hotel has 325 Rooms (including 2 NH Concierge Floors, 1 Presidential Suite, 2 Master Suites), all room’s features air conditioning, telephone, satellite TV, pay per view movies, mini bar, private bath.**Guest will receive free wireless internet access and kids eat and stay free (ages 0-12) when they book an All Inclusive or European plan for travel between March 30 - December 21, 2008. Maximum two children per room shared with parents.****Please be advised Guests who book room under the All Inclusive Plan use of our Fitness Center Free of Charge and will receive 20% off our Massage service.All other guests staying at the European Plan must pay for all services**
Description:
General information: Welcome to NH Krystal Cancun, The NH Krystal Canc�n is located in the best hotel area of Punta Canc�n, in front of the Convention Centre and the best shops, restaurants, leisure and amusement areas as well as the sports harbour and a golf course.Location: The NH Krystal Canc�n is located in the best hotel area of Punta Canc�n, in front of the Convention Centre.Area details:The hotel is nearby El Rey Ruins, Tres Rios Ecopark, La Isla Shopping mall, Parque Nizuc, and Aquaworld. Recreation:The hotel facilities include restaurant, cocktail bar, caf� bar, lobby bar, and meeting rooms, gym, swimming pool.Rooms:The hotel has 325 Rooms (including 2 NH Concierge Floors, 1 Presidential Suite, 2 Master Suites), all room�s features air conditioning, telephone, satellite TV, pay per view movies, mini bar, private bath.
Overview:
The NH Krystal Canc�n is located in the best hotel area of Punta Canc�n, in front of the Convention Centre and the best shops, restaurants, leisure and amusement areas as well as the sports harbour an...
Room Facilities:
Air Condition, Private Bath, In-Room Pay Movies, Mini Bar, Telephone, Cable/Satellite TV
Description:
Discover all that Cancun has to offer with Nh Cancun Hotel as a base.
The hotel provides all the amenities that today's travelers desire in all of its 325 rooms.
This hotel is characterized by a combination of modern comfort and traditional element of Cancun, making it a distinct accommodation.
To proceed with this reservation at the Nh Cancun Hotel, please enter your visit dates and follow our secure online booking form.
Description:
This 8-floor hotel comprises a total of 263 double rooms and 3 suites. The hotel has approximately 1,800 m² of well-maintained gardens and features a bar and an air-conditioned restaurant. Laundry services and room service can be taken advantage of and those arriving at the hotel by car may make use of the car park and garage facilities.
Description:
Other amenities / services: tennis & racquetball courts, health club on property, golf court.NB. Hotel will be re-opened by 15Dec05.
Facilities:
Bar, Restaurant, Sauna, AIR CONDITIONING, CONFERENCE ROOM, fitness center, mini bar in rooms, Non Smoking Rooms, OUTDOOR SWIMMING POOL, PARKING, tv in rooms, Beach Resort, Children Policy 1, Hairdryer in Rooms, Handicaps

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User Reviews:
From: Reviewer has requested to be kept anonymous.
Date of Stay: April, 2008
Forgot to leave a tip for the maid one day and we only got one towel for 4. Left a tip the following day and we got 4 + 2 extra ones. The bathtub was old, w/ cracked tiles being patched rather than replaced. The drain emits an odor that we had to keep the door shut all the time. Toilet got clogged 3x during the 5 day stay. Called front desk and then again to remind of the problem. 'should have just ask to leave the plunger the 1st time. Had to use lobby toilet and yet 3 of the 6 toilets were also clogged. If you don't have all-inclusive, stay way from the dinner buffet! For 20, you'll get one decent dish. Desserts? A grocery-made cake would taste divine. Otherwise, the place was clean and staff courteous.
 
From: James, San Ysidro
Date of Stay: September, 2008
The NH Krystal has a perfect location, the room decoration is old fashion with no terrace, but it has a great ocean view, The pool is very big and nice but there is no pool bar and the waiters take for ever to come and visit you. There is no Beach available at this hotel, and there is only one restaurant, the only thing nice about this is that a 5 min walk takes you tho the nicest restaurants, bars and shopping.
 
From: Anthony
Date of Stay: August, 2008
The NH Krystal is in a prime location to many clubs/restaurants on the tourist strip. The staff was generally very courteous. The pool was also very nice and spacious. However, the rooms themselves left some to be desired. They were small and without carpeting and the rooms were humid with weak AC. Not all rooms have a good view of the beach, and try to avoid getting one w/o an oceanview if you stay here. The dining options at this hotel could also use significant improvement, horrendously overpriced without all-inclusive. Although not a disaster by any means, I would not stay here again and would recommend an all-inclusive option at a nicer resort instead... B- overall
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: April, 2008
The room was ok with the exception of the fact that there was sawing and hammering outside the window of it early every morning. The front desk staff were not very helpful in getting our room changed when I complained about it. It sure is a good thing for the wonderful travel agency Guarantee! When I called that I got to be on hold for a long time, then I got to speak to two people who had the wonderful solution of telling me to check out to the hotel and then go find my own hotel for the rest of my trip. My advice, go to Cancun but don't stay at the Krystal. I'd leave the Gnome behind too, he's no more helpful than the Krystal staff.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: April, 2008
Stay away from this place, as their timeshare offer is a complete fraud. NH Hotels and the Krystal Cancun is being tarnished by people like Mr. X that are using a former football career and his dream team promises to completely mislead people with unethical business practices and lies. He is not part of any dream team that I ever want to be associated with. I am actively trying to cancel this contract and obtain a refund.
 
From: Richard, West Palm Beach
Date of Stay: July, 2008
We stayed at the NH Krystal from July 3rd, 2008 to July 8th, 2008. We arrived July 3rd evening with family and friends and was very tired and ready to rest. The rooms faced the busy streets and bars. The TV didnt work and the rooms was very uncomfortable. Beds were firm,the A/C was either to cold or to warm, and the noise from the streets keep us up most of the night. Every morning around 7am, we were woke up by jackhammers and construction. Plus about the hotel is that it was located right near all the clubs. Very close walking distance. There was a few employees that were very helpful, but it was the right employees. Overall it was a bad stay at NH Krystal.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: March, 2008
Hotels proximity was the best part about this vacation. We had no hot water for first two nights, no a/c for the first night. Pregnant staff member at check in was extremely rude. The place was clean. The beaach was small and open to ANYONE. The pool was ok. But if you eat out and like to have the bars and clubs really close this place is ok. The Ambiance villas was sooo much better.
 
From: Maria
Date of Stay: June, 2008
This hotel is in great location, close to the center of Cancun, restaurants bars etc. Great pool, staff and overall a good experience.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: March, 2008
I will neeevvveeerrr stay at this hotel again and I will not recommend it to anyone, not even my worse enemy. First of all I requested an oceanview room and upon arrival they didn't have any ocean view rooms available and I had to stay in a room with a street view. Second...The room they gave me had a bed that was a sofa bed. I'm 5'11 and my feet were hanging at least 3 inches over the edge of the bed, not to mention that the mattress was so hard I probably would have came out better sleeping on the floor. Third...the walls are so paper thin that you can hear the people in the next room having normal conversations. Not to mention if their televisions are turned up you will never get any rest. When the person directly above our room took a shower or flushed the toilet, we thought the water was coming straight into our room. I think I went during the wrong time because a lot of young spring breakers were there and I wanted to relax, not make constant complaints about the people next door playing their music up loud all times of the night. The "beach" area of the hotel was okay, although it is not situated directly on the beach. I had all inclusive and I don't have any complaints about that. Especially since there is no stove in this "resort" room. The resort is situated in good place, surrounded by restaurants, shopping and clubs.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: May, 2008
Great hotel!!! Highly recommended!!!
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: May, 2008
when we checked into tje hotel they were ruid. it was an ok hotel may not stay ther again. But the pool area was beautiful.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: March, 2008
The NH Krystal Cancun is an older hotel but is maintained in excellent condition. The entire staff was friendly and helpful in every respect. My room was clean and included all of the amenities one would expect. The hotel has several beautiful ocean-side pools and an easily accessible beach front. The lobby is spacious and affords a beautiful view of the ocean. The hotel is within easy walking distance to all of the major night spots, restaurants, and shopping venues. I had never been to Cancun and was very apprehensive about picking the right hotel. I feel I made an excellent choice for the purpose of my brief stay. I read both excellent and horrible review about his hotel...but I could not understand how someone could have written a horrible review. I experienced nothing but friendly, helpful service and clean accommodations.
 
From: Randy, Milwaukee, WI
Date of Stay: March, 2008
This hotel was in a fantastic location. Just a short walk away from a lot of the downtown events and clubs. The hotel had good food but the hours were a little odd. The pool was fantastic and clean. The rooms were ok. Housekeeping kept up keeping clean towels in our room etc. There was construction going on at the hotel all week long. They would start about 830 and work all day long. So as you were laying next to the pool you would hear them banging away. Overall; this hotel was ok. A bit pricey but we still had a great time!
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: February, 2008
The hotel was under construction and the food was terrible. I checkout three day early. Thats how bad it was.
 
From: Andi, Denver, CO
Date of Stay: February, 2008
This is our 4th stay at the Krystal. We like the location and the price is certainly good. They are trying to upgrade the facility. They are adding more rooms and we stayed at one of the brand new club rooms. But these new club rooms are right next to an all night club where you can hear the boom of the drums until the wee hours. And the other club amenities are on the other side of the hotel which entails a pretty good hike. The staff is always nice here. Restaurants at the hotel are very limited.
 
From: Reviewer has requested to be kept anonymous.
Date of Stay: February, 2008
The NH Krystal had its good and bad qualities. The rooms had a great view of the ocean. The rooms were well kept and big in size. Great location especially for Spring Breakers looking for a good time. The bad: not much variety when it came to dining. All in all, it was not quite what I expected.
 
From: JORGE
Date of Stay: January, 2008
was ok, but look somehow old. The location is great, since you can go walking to some bars and malls.
 
From: Michael, Atlanta, GA
Date of Stay: October, 2007
THe Krystal Hotel is located in the best location of the hotel Zone with easy walking access to the best resturants, bars and shops. Beach is similar with all other properties. Rooms are rather basic but ok. Good value for the buck.
 
From: Jorge, San Juan, PR
Date of Stay: September, 2007
The hotel location was great and the room view was excellent. The location was near to the best clubs and restaurants. We were lucky to get an ocean view, that was great! I liked the fact that the cheapest rental car company was located in the hotel lobby.
 
From: antonio, Los Angeles, CA
Date of Stay: September, 2007
The first two nights we were given a room facing Fiesta Americana with 2 twin beds and the bathroom was not as pleasing. Bathroom in Room 414 needs to be upgraded. The last two nights, after requesting to be transferred, we were given an oceanview with king size bed. Still the same problem with the bathroom. It needs upgrading. The rooms 414 and 427 were clean and the bedsheets were clean and white and the beds were comfortable. Except that we are used to using one bed, that the full size bed was not big enough. Perhaps 2 queen size would have been better. The poolside dinner buffet was great for the price. The waiters were excellent. The breakfast buffet area...waiters and food were great, too. We loved the location of NH Krystal because it's right in the center and walking distance from fine dining restaurants like Bogart and Mortero. The pool is excellent...the best...clean...and cannot ask for more. The beach is beautiful and every morning as I look out from our window, I admire the way people are working in maintaining the beauty of the pool area. There's adequate space for hanging clothes. For a three star hotel, we made an excellent choice with NH Krystal. We came back raving on how beautiful and big the pool is. We plan on going back and using NH Krystal again. We will bring relatives with us the next time.
 

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