| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: August, 2008 |
| The Park Royal hotel was very comfortable. The room was cozzy. The fact to have a closet in a separate area was very good for me. Being in a private area, but not far of the downtown gives you the assurance of security. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: July, 2008 |
| My husband and I along with our 10 years old son stayed at the hotel partly because it was all inclusive. When you travel with kids it is a lot easier. My son ended up eating mostly cereal for breakfast and dinner. The food is too much to the local taste, there are varities but not quality. La trattoria restaurant is the best bet for a relaxing dinner. Bahia restaurant is always too loud with the kids yelling and banging the cutlery. This hotel mostlly cateres to the time share guests which are 99% Mexicans. What we resented the most about the hotel was the fact that the whole time the staff is looking for new people to pitch the time share to. It was our VACATION but we ended up having to try to escape from the staff who would fallow us up the elevator to the restaurant or the beach to try to do their sales pitch. The unfortunate desing of the hotel makes you have to constantly take the tram or elevators to get around. Not an easy facility to get around. On the last day, there was a huge trantula on our door. It took lots of staff, 2 phone calls, and about 45 minutes to get it off of the door. This place is not at all suitablel if you are looking for a nice, relaxing, pampering vacation. |
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| From: Catalina, Pembroke Pines |
| Date of Stay: July, 2008 |
| Me and my husband stayed there over the 4th of July weekend 2008. Everything from the staff to the view and the food was excellent. The staff was very friendly upon check in and also at dinner and breakfast. Always there when you need them. The view of Acapulco bay from this hotel is spectacular. The hotel is undergoing some remodeling and construction but it did not get in the way or bother us at all because it was in a separate building. The hotel is equiped with it's own private beach and two pools one with a swim up bar which was great. Cool activities. The ONLY thing to watch out for are the sharks in the lobby when you enter. They have a separate staff that is tasked with trying to sell you memberships in some sort of vacation club. Unless you're interested in spending thousands of more dollars on this vacation, just say NO to any presentations that they may offer you. Also, at the airport in those tourist shops they will offer you discount tour tickets as long as you attend a 60-90 minute seminar at another hotel. Don't bother, the tickets we purchased for the tours were not valid, they told us the wrong days to go. You can enjoy everything about this hotel and of Mexico as long as you don't let them convince you to buy any memberships. Even though we attended this hotel's presentation and were upset at how pushy they were, the friendliness of the rest of the staff made me want to return to this hotel and to Mexico. We didn't want to leave!! |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: June, 2008 |
| My husband and I, and our two (mid-twenties aged) grown children decided at the last minute to pool our resources and find a week's vacation some place exotic. The hotel was a family-friendly hotel with everything included -- meals, drinks (including basic alcoholic drinks) and tips. I would say that it certainly wasn't luxurious, but we decided we really liked that because it was more relaxing and casual (we didn't have to dress up for meals, etc.). This place had so much we were looking for: private beach, several pools, lush landscaping, and a fun tram that runs up and down the hillside. We wished that water sports like wave-runners, para-sailing, or even motor boat rides were offered. We heard that these things could be arranged by the hotel staff, but they weren't on-site or free, so we never bothered. They had small kayaks for free, but we chose not to do that. Unfortunately, the on-site workout room cost money, and so we chose not to pay for those services. We had read all the reviews before we left and they really helped. We took $100.00 in single American dollar bills and did tip $1-2.00 for service at the bar, at the restaurants, to the doormen, cab drivers, etc. This was not required, but we did get great service; however, I must say, I think we would have gotten just as good service without tipping since each time we had a different person, so their recognizing us and then giving us better service because we tipped just didn't happen; we were more than happy to tip to help the employees out a little. The private beach was terrific -- we really loved that. We used both swimming pools, but especially loved the bigger one with the swim-up bar under the thatched hula roof! There is always something to eat; if one of the restaurants is closed -- another is open, and always a snack bar, at least. The buffets in the main restaurant were good, better some meals than others. Breakfast was fantastic, but the dinner buffets a couple of nights were just so-so, and t |
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| From: David, Bloomington |
| Date of Stay: June, 2008 |
| Park Royal Acapulco All Inclusive, Acapulco, MX Our check in went very smoothly. The staff at the Park Royal were very exceptional, good food, very clean resort. We loved the comfort & convienence of our room, our balcony overlook the bay. We had problem with our cable TV one night and the staff were there in seconds my wife joked and said they must have been outside our door. We like that it was located off the main tourist area. They make a great Bloody Mary, Pinacolada's. |
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| From: Jessica |
| Date of Stay: June, 2008 |
| The only dissatisfaction was the air conditioning. The hotel lobby and Restuarants were very hot. |
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| From: DEBORAH, Chicago, IL |
| Date of Stay: March, 2008 |
| The park Royal was not a nice stay. The house keepers stole money from the room and the staff decided not to speek english when we tried to confront them about the matter. The hotel is set back in a quite location, but the constant loud spanish annoucements and music by the pool made it hard to relax. The food had no variety and was awful. I would not sudggest this hotel to anybody. |
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| From: christopher |
| Date of Stay: August, 2007 |
| Was the perfect getaway to Mexico, very affordable and very good service and food. I would highly recommend it to anybody. |
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| From: nancy, Houston, TX |
| Date of Stay: June, 2007 |
| The Park Royal has some nice features, like the swim up bar, good food, bed room was a pretty good size, unfortunaly the hotel did have some upsets, for example the bed was uncomfortmal, there was no extra sitting in the room, once the resturants close you can not call room service for a glasses of water or anything. The hotel had nothing to do after 7pm. No one speaks english there. So if you don't speak spanish its not good for you to go there. Location of hotel is far away from local bar,resturants,etc. You have to take taxi. I would not recommand this hotel for a couple which is looking to party. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: May, 2007 |
| The Park Royal was a nice hotel, the rooms were neat and clean, though the bathroom was a little small. The hotel is a little isolated from the rest of the other hotels and it has its own privater beach so it is quieter. The food choices are good but very limited and the snack bar needs a little work. The pool and pool bar were great. Overall I had a good time. |
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| From: Regina, Houston, TX |
| Date of Stay: May, 2007 |
| For what we paid, it was worth the money. I would rate this one a 4 star. In the evening all there was to do at the resort was eat dinner, no lounge, music or theme parties. Will return back to Acapulco, however will stay at the Fairmont Princess Acapulco. That is a Fabulous Resort. Acapulco itself was very nice and we did have a great time. |
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| From: Patricia |
| Date of Stay: March, 2007 |
| Park Royal Ixtapa does have one of the best beach locations and is setup to make guests very confortable. Currently under remodel, once completed will be a great place to stay. Rooms are in need of an upgrade. Only problem was getting stuck in the elevator. Although it was only for a few short minutes, it was still a little unnerving. Food was good and bar staff quick to please. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: February, 2007 |
| The view of Acapulco Bay at night and day is wonderful,from lobby, restaurants, beach and hotel room. The food is good and service is excellant. However, it is not easy to get around to go shopping or visit other places, and the beach is not for long walks, but perfect for a relaxing 3-4 nights stay. |
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| From: Reviewer has requested to be kept anonymous. |
| Date of Stay: February, 2007 |
| Great resort, great food and everyone is very friendly. |
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| From: Magdalena, Chicago, IL |
| Date of Stay: November, 2006 |
| The Park Royal was very comfortable; the food was great and the locations- very close to all the attractions. The rooms had a beautiful view, the only thing that the a/c stopped working one day and it was hot in the room. Other days, it seemed that it was running on low and it was still humid in the room. The beach was clean and the staff had different activities organized. The main swimming pool started to be repaired on our third day, but that did not stop us of having fun and using the second pool. Overall my experience was very pleasant. Although we had some obstacles with the a/c and the swimming pool, I would still recommend Park Royal to my friends and family. |
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